About Unilabs
Headquartered in Geneva and part of the A.P. Moller Group, Unilabs is one of Europe’s leading medical diagnostics companies, offering a complete range of laboratory, pathology, genetics, and imaging services to patients across 14 countries. Unilabs invests heavily in technology, equipment, and people – using digital technologies in its state-of-the-art laboratories and imaging institutes – to improve the lives of close to 100 million people every year.
About the Role
As the Business Process Lead S2P you will drive good practice, decision making, and quality within the workstream.
Responsibilities:
- Challenge Unilabs to standardize and adopt out of the box processes and consider the context of best practice and efficient operations.
- Deliver initial engagement and fit gap sessions through knowledge of the target process and solution.
- Manage stakeholders to gain alignment and understanding of design challenges in order to deliver robust process solutions that are comprehensive against each business area.
- Provides task management within the process team to ensure the team completes all deliverables as per the project plan.
- Accountable for process team deliverables:
- Design requirements
- E2E Business scenarios
- Process documentation (as-is and to-be)
- Support testing the solution in Systems Integration Test
- Sign off SIT and advise business on UAT sign off
- Work with Global Process Owners to identify and track KPI’s for process areas
- Identify opportunities for innovation and efficiency within process area
- Support GPO’s to scope and evaluate change requests across existing environment
In more details:
Process Optimization:
- Identify opportunities for process improvements and automation.
- Implement process enhancements to increase efficiency, accuracy, and compliance.
- Utilize methodologies such as Lean, Six Sigma, or like drive continuous improvement.
Stakeholder Collaboration:
- Work closely with business areas (finance, procurement, IT, and other relevant departments) to ensure project alignment and integration.
- Act as the primary point of contact for process design issues and inquiries.
- Collaborate with all teams to achieve project objectives, including 3rd party and support organizations.
Data Analysis & Reporting:
- Develop and utilize analytics and reporting tools to monitor process performance.
- Generate regular reports on project status, process metrics, and improvement initiatives.
- Conduct root cause analysis for process inefficiencies and implement corrective actions.
Compliance & Risk Management:
- Ensure processes comply with company policies, industry standards, and regulatory requirements.
- Identify and mitigate risks associated with process changes and improvements.
- Maintain accurate and up-to-date project and process documentation.
Training & Support:
- Provide training and support to team members and end-users on process-related tools and best practices.
Requirements
Education:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Experience:
- Expertise in relevant modules in “best in class” ERP - Microsoft D365 expertise is a plus
- Expertise with “best in class” Sourcing tools - Coupa expertise is a plus
- Expertise with “best in class” OCR solutions - ExFlow expertise is a plus
- Proven experience in functional and technical capabilities within the respective process domain
- Experience with process improvement methodologies and tools including the context of technology change projects.
- Strong understanding of financial operations and best practices
Technical Skills:
- Proficiency with ERP systems relevant to the respective process domain
- Advanced Excel skills and familiarity with data analysis tools
- Knowledge of process automation tools and techniques
Soft Skills:
- Team player
- Adaptability to changes
- Critical thinking
- Strong problem-solving skills and attention to detail
- Effective communication and interpersonal skills
- Ability to manage multiple priorities and work in a fast-paced environment
