Business Process & Data Analyst

Union: Non-union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital; There is occasional travel associated with this position between UHN hospital sites in the downtown Toronto core
Department: UHN Data & Analytics
Reports to: Senior Manager, Data & Analytics
Salary Range: $81,549 - $122,343 per annum
Hours: 37.5 hours per week
Status: Permanent Full-Time
Closing Date: February 27, 2026

Position Summary

UHN Data & Analytics supports UHN’s growing demand for data and data-driven insights, and helps TeamUHN ensure the needs of the patients come first.  Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN’s strategic goals and ultimately advance care, research and education. UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, analytics, and automation as well as advances these capabilities through collaboration across the organization.

Within UHN Data & Analytics, the Data Strategy, Governance & Analytics Team seeks to improve UHN’s understanding of its data as a competitive differentiator, and enable UHN to become a data-driven and insight-enabled learning health system that effectively manages and drives value from its data assets.

The Team is also responsible for establishing organizational data governance, advancing data literacy and data operations efficiency, and enabling UHN to develop advanced analytical capabilities that inform and support its strategic pursuits in care, discovery, and learning.
Reporting to the Senior Manager, you will play a critical role in implementing value initiatives that highlight UHN’s data assets as a competitive advantage, improve the delivery of care and business functions, and improve operational efficiencies.
 

• An Undergraduate Degree in Health Informatics, Industrial Engineering, Business, or a related field
• 1-2 years of related industry experience in project or operational management
• Demonstrated experience working on multiple deliverables or projects of medium scope/complexity from initiation to close-out, including effective planning, requirements gathering, workflow mapping, schedule, issue tracking, and risk mitigation
• Lead projects of small scope/complexity 
• Knowledge of data visualization best practices
• Subject matter expertise and data-driven evidence to create holistic solutions that meet business requirements and establish best practices and standards;
• Committed to continually seeking opportunities to advance UHN’s analytics adoption maturity
• Strong stakeholder relationship management experience, including influencing, and consensus-building
• Excellent facilitation, inter-personal, and written/oral communications skills
• Excellent analytical, prioritization, and organization skills
• Detail-oriented, adaptive, and client-focused
• An innate ability to recognize problems, proactively research the best option, and utilize individual judgment and action to resolve them efficiently
• Exceptional facilitation and communication skills and a strong emotional intelligence to connect with stakeholders, build consensus, gain buy-in, and build relationships
• Self-motivated, with the ability to work independently and efficiently
• Ability to plan and conduct requirements gathering, workflow/data mapping, and application testing
• Advanced proficiency in the Microsoft Office suite (Outlook, Visio, Project, PowerPoint, Word, Excel, and SharePoint)

Considered an asset:

• Project Management certification
• Knowledge of trends and frameworks in data literacy and analytics competencies
• Knowledge of trends and frameworks in the development and delivery of learning curriculum
• Experience working in a complex, public sector organization or healthcare institution
• Familiarity with Learning Management Systems (LMS), especially those in the healthcare education sectors (e.g., Moodle, Canvas)
• Experience with PowerBI and other data visualization and analytics tools

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.