Business Operations Intern

Afresh is seeking a highly motivated and analytical Business Operations Intern to join our team for a 6-month paid internship, with the potential for conversion to a full-time role. This position will work closely with and across our Leadership Team and is central to maintaining our company's operating cadence and ensuring effective communication and alignment across all departments. The ideal candidate is a proactive organizer, a critical thinker, and an excellent communicator who is eager to learn the mechanics of a fast-paced business environment.

🗓️ Duration

• 6 months (Paid Internship)
• Potential for Full-Time Conversion

Key Responsibilities

The Business Operations Intern will support the Strategy & Operations team and broader Afresh Leadership in managing critical processes that drive company performance and strategic clarity. This includes:

• Operating Cadence Management:
  • Coordinate and manage content collection for key recurring Exec meetings, including Monthly Business Reviews (MBRs), Monthly Leadership Onsites, and Board Meetings.
  • Work with leadership to define and refine meeting agendas, ensuring all participants are aligned on goals and deliverables.
• Internal Communications:
  • Own the coordination, content curation, and rehearsal process for the company All Hands meetings.
  • Support annual and quarterly goal tracking and reporting to the company and functional leadership.
  • Ensure timely delivery of company updates, performance metrics, and strategic narratives to the entire organization.
  • Drive standardization and structural improvements to Afresh’s internal data & resource repositories (Notion, GDrive) aimed at improving collaboration, new hire onboarding, and overall team efficiency.
• Strategic Analysis and Ad Hoc Projects:
  • Assist the BizOps team in conducting ad hoc analyses to support leadership decision-making (e.g., pricing, competitive benchmarking, operational efficiency deep dives).
  • Gather, synthesize, and visualize data from various sources (CRM, ERP, internal tools) to create compelling presentations and reports.
  • Support the definition and tracking of key organizational KPIs (Key Performance Indicators) and OKRs.

Requirements & Qualifications

• Strong analytical skills with the ability to interpret data, draw conclusions, and communicate insights clearly.
• Exceptional organizational skills and a proven ability to manage complex projects with multiple stakeholders and deadlines.
• High proficiency in Microsoft Excel/Google Sheets (pivot tables, complex formulas) and PowerPoint/Google Slides (creating executive-level presentations).
• Excellent written and verbal communication skills.
• Proactive, self-starter mentality with a strong work ethic and intellectual curiosity.
• Ability to handle confidential information with discretion.
• Prior experience or coursework related to SaaS/Tech industry business models.