Business Operations Executive

AI overview

Support the smooth delivery of training programmes through effective management of logistics, learner support, and operational efficiency, while tracking training metrics for continuous improvement.

Are you highly organised and ready to support the smooth delivery of training programmes? If you have experience in coordinating logistics, managing learner support, and ensuring operational efficiency, we want you!

The Job: 

Programme Administration

  • Manage enrolment, registrations, and communication with participants.
  • Prepare training schedules, venues (physical or online), and supporting resources.

Training Logistics

  • Coordinate trainers, facilities, digital platforms, and technical support.
  • Ensure availability of materials, tools, and equipment before sessions.

Learner Support

  • Provide guidance, reminders, and support to trainees.
  • Monitor attendance, engagement, and completion rates.

Reporting & Quality Assurance

  • Track training metrics (attendance, feedback, outcomes).
  • Prepare periodic reports for management and recommend improvements.

Vendor & Trainer Coordination

  • Liaise with external trainers, consultants, and vendors where relevant.
  • Support procurement processes for training resources and tools.

Requirements

The Person: 

  1. Minimum 2-3 years of experience in operations or programme coordination.
  2. Strong organisational skills, with the ability to manage multiple schedules, logistics, and resources.
  3. Experience with learner enrolment, support, and engagement tracking.
  4. Familiarity with training systems, tools, and digital platforms.
  5. Ability to compile reports, track training metrics, and recommend improvements.
  6. Strong communication skills for vendor and trainer coordination.
  7. Detail-oriented with a focus on quality assurance and continuous improvement.
  8. Based in Singapore 🇸🇬 – We’re looking for talent who understands the local market to join our team!

Benefits

  • Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
  • Medical and Insurance Coverages - We have got you covered.
  • Subsidies - Enhancing your well-being, we offer optical and dental subsidies
  • Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
  • Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challenge yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

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