Business Operations Analyst

AT A GLANCE

We’re looking for a high performing Associate of Business Operations to join our Healthline team. Key components of this role are financial & operational performance reporting and reviews, forecasting, and ad hoc operational projects. The role will also drive critical business decisions by assessing implications to our financial performance and partnering with our business leaders, diving deep on strategic questions.

You will become a close partner with Senior and Functional Leadership Teams as you work cross-functionally to manage and improve our key performance metrics.

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

What You’ll Do

• Oversee operational and financial metrics reporting, run root cause analysis on performance, and act as the go to source of knowledge for current and historical data; enabling our Health & Wellness Team to make the best decisions.
• Maintain operational dashboards and reports to track key performance indicators (KPIs), providing insights for informed decision making.
• Perform day-to-day operational analysis to support other teams in the business - including Site Experience (CRO), Product, SEO, Partnerships, and Strategy.
• Drive cross-functional effort to evaluate financial impact and implement near- and long- term strategic initiatives.
• Foster a culture of data-driven decision making and accountability for metrics and results.
• Support the development and evaluation of business cases for new initiatives, aiding strategic decision-making and resource allocation.

What We’re Looking For

• Bachelor's degree in business, operations management, or a related field.
• 1-4 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence.
• Strong analytical and problem-solving skills to interpret data and drive operational improvements.
• Excellent written and verbal communication skills for effective collaboration and reporting.
• Ability to work collaboratively in a team environment, fostering a culture of shared success.
• Detail-oriented with a focus on accuracy and quality in operational analysis and reporting.
• Strong business acumen, with analytical and problem-solving skills and ability to understand how business model decisions impact operating model design/execution

Preferred:

• High Degree of Proficiency in financial & Operational Analyses
• Proficiency in Microsoft Office Suite (Excel, PPT)
• Familiarity with AI tools (Gemini & other agents) 
• Familiarity & knowledge of SQL

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $52,500 - $65,000*
  *Note actual salary is based on geographic location, qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.  

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.  

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

#LI-Hybrid