Business Operations Analyst

Business Operations Analyst – Billing & Contract Systems

Location: Monterrey, Mexico (Hybrid)

Our client is a global WealthTech / SaaS company with operations across North America, Europe, and Latin America. As the company scales, billing accuracy and contract execution are business-critical.

What You’ll Own (Core Responsibilities)

• Own end-to-end invoice generation, including billing runs, adjustments, credits, and re-bills

• Translate contracts, pricing, and SOWs into accurate billing logic inside billing systems

• Operate and maintain billing platforms, ensuring data accuracy across billing, CRM, and finance systems

• Investigate and resolve billing discrepancies and internal or client-related inquiries

• Partner cross-functionally with Finance, Legal, Engineering, and Operations to fix issues and improve workflows

• Identify and implement improvements to billing accuracy, efficiency, and scalability

What We’re Looking For

• 3–5 years of hands-on billing or revenue operations experience (SaaS, FinTech, WealthTech preferred)

• Direct ownership of invoice generation within a billing or financial system

• Strong understanding of contract-based or usage-based billing

• Advanced Excel skills (pivots, lookups, reconciliations)

• Comfortable working with complex data and real operational accountability

Why This Role

• High-visibility position with direct exposure to senior finance leadership

• Clear ownership - this is an execution role, not a support or reporting role

• Opportunity to help build scalable billing operations in a global tech company

Note: This is a hybrid role based in Monterrey. While candidates located elsewhere in Mexico may be considered, priority will be given to candidates currently based in Monterrey due to on-site and hybrid requirements