The Business Intelligent Specialist will be responsible for overall metrics and business improvement reporting. The ideal candidate will possess a good understanding of private cloud technologies, the ability to interpret disparate data sets, and develop action plans to optimize business operations. This person will be expected to take ownership and drive positive change within the organization.
Role Responsibilities Monthly metrics reporting: Establish, maintain, and communicate key performance indicators against annual, quarterly, and monthly goals. Refresh management dashboards, regional reports, and executive review documents as needed. Collaborate proactively and independently with stakeholders to construct use cases and generate standardized outputs. Clarify and transform complex or ambiguous business problem statements into actionable analysis requirements. Create robust documentation and effectively communicate project progress and outcomes. Provide analytical support for the PS Delivery team. Develop and deploy metrics to address key business questions. Work closely with leadership to understand business challenges and provide data-driven insights for better decision-making. Communicate complex analysis and insights to leaders through verbal and written presentations.
Skills & Experience Bachelor’s degree in business administration, finance, computer information systems, engineering, operations research, mathematics, or other relevant analytical disciplines, or equivalent experience. Minimum of 7 years of professional experience as a Business Analyst, Data Analyst, or in a related role. Strong proficiency in Microsoft Excel, PowerBI and statistical analysis tools. Excellent written and oral communication skills, with the ability to effectively communicate across different business areas. Solid operational business understanding, including awareness of the potential impact of business decisions on various internal and external stakeholders and systems.
Advanced understanding of best practice analysis, programming, and visualization techniques. Experience with SQL or other database querying languages for data extraction and analysis is beneficial. Understanding how private cloud technologies work is a plus. Strong attention to detail, ability to work independently, adjust priorities, and thrive in a continuously changing environment. Experience collaborating with cross-functional teams. Mindset focus on staying updated with the latest industry trends, tools, and best practices.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
