About Pacaso:
Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.Founded by former Zillow executives, Pacaso has facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets nationwide, as well as internationally in Paris, London, and Cabo.

We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.Pacaso is a certified Great Place to Work and has received numerous accolades for its workplace culture. Fortune and Great Place To Work named Pacaso to the 2024 Best Workplaces in Real Estate list. In 2023, Pacaso was recognized as a Best Workplace in the Bay Area™, and in 2022, it ranked among the Best Medium Workplaces™, Best Workplaces for Real Estate™, and Best Workplaces for Millennials™. Additionally, Pacaso was ranked #6 on Glassdoor's 2022 list of Best Places to Work and was one of LinkedIn's top startups in 2022.

About the Role

As a Senior Business Intelligence Analyst, you'll join Pacaso's data team reporting to the Principal Data Architect. You'll own the analytics strategy for key business areas, delivering customer insights and performance analytics to stakeholders across Operations, Marketing, Sales, and Product. You'll shape how the organization uses data to inform business strategy and drive action on Pacaso's strategic priorities.

What You Will Do

Lead the design and development of analytics solutions that address complex business questions
Build and maintain reliable data pipelines by integrating, cleaning, and transforming data from multiple sources
Partner with senior leadership to define KPIs and measurement frameworks for strategic initiatives
Define and operationalize the detailed tracking of company-wide, team-specific, and product-specific performance metrics via dashboards and automated reporting
Translate complex data into actionable business recommendations and present findings to leadership and cross-functional stakeholders
Analyze business performance data and provide actionable insights to measure the impact of strategic initiatives
Identify trends and patterns across customer segments to inform growth strategies and business planning
Proactively identify opportunities where data can drive business value, not just respond to requests
Support the adoption of analytic products through effective storytelling and collaboration with key partners
Leverage AI tools and LLMs to accelerate analytics development and improve workflow efficiency
Document and maintain business intelligence tools and products.

Skills/Qualifications

5+ years experience in business intelligence, analytics, or a related field
Expert level SQL querying skills and database knowledge
Expertise with modern BI platforms (Tableau, Metabase, AWS, dbt, VCS) and cloud data technologies.
Strong understanding of data modeling, dimensional modeling, and business metrics
Solid foundation in statistical concepts and analytical methods for identifying trends, patterns, and business drivers
Track record of influencing business decisions through data storytelling at the executive level
Experience leading cross-functional projects and aligning stakeholders around data-driven recommendations
Experience using AI and LLM tools to enhance analytical workflows
Familiarity with scripting languages (Python or R) a plus
Experience in real estate, proptech, or hospitality industries a plus
Experience with operational analytics, including capacity planning, workforce forecasting, and support efficiency metrics a plus

You’ll love working at Pacaso because of our ...

Competitive salary and stock options.
Unlimited, flexible PTO for exempt employees.
Excellent medical, dental and vision insurance.
Sponsored memberships to One Medical, Ginger and Carrot.
401(k) to help you save for the future.
Paid maternity and paternity leave.
Generous home office stipend and monthly cell phone reimbursement.
Quarterly remote team building events and L&D opportunities.

Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

Business Intelligence Analyst

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