Business Development Representative (SaaS)

About us
Satchel Pulse is one of the fastest-growing edtech companies in the US. Our award-winning products are unrivalled in the marketplace. This is an amazing opportunity to join a business in the relatively early stages of growth. There is fantastic scope for career development and financial rewards for a candidate with a tremendous work ethic and a willingness to go above and beyond.

Who are we looking for
You know how to be persuasive without being pushy and aggressive. You build rapport quickly and develop relationships with clients and colleagues. You may or may not be an experienced salesperson, but someone willing to learn, adapt and embark upon a sales career.  You must be hardworking and resilient - there will be a number of challenges, and you must have the courage and determination to overcome them. Being a good listener and asking the right questions is a critical skill for success in this role.  Any experience in retail or customer-facing roles will be helpful but not a requirement. Target- and results- driven individuals are a must.

Main responsibilities

• Research the target market and specific school districts to understand the roles, responsibilities, and needs of the district cabinet members.
• Research the district’s strategic priorities and goals and understand what success looks like for each one.
• Utilizing outbound channels such as cold calling, emailing, and LinkedIn to establish relationships with district contacts and book meetings with our district partnership team.
• Nurturing warm leads from marketing activities such as events and webinars.
  
• Meet activity and meeting bookings targets.

Day-to-Day Responsibilities:

• Update and maintain accurate contact and activity records in the CRM system.
  
• Build a rapport with decision-makers and forge a relationship with the district from the beginning.
  
• Use the appropriate industry language in all communications.
• Keep up to date with industry developments.
• Timely follow-up on any appointments that did not follow through.
• Overcome gatekeepers/receptionists building rapport to get through to decision-makers.
• Overcome objections and generate interest in our products and services via emails and voicemails.

Technical skills

• Basic computer proficiency in Microsoft tools, including Windows and Office.
• Proficiency in Google G Suite tools, including Gmail, Sheets, and Docs.
• Previous experience of Salesforce or another CRM is an advantage.

Communication skills

• Written: Excellent written English (style, grammar, spelling) - Able to write for different audiences and to produce different types of communication such as emails, instructions, training documents, and presentations
• Phone: Well-spoken and articulate; professional, helpful, friendly phone manner
• Face to Face: Professional, confident and knowledgeable when meeting clients face to face. An ambassador for our company
• Excellent listening skills using empathy and understanding

Negotiation skills

• Patience and understanding
• Perseverance
• Empathy
• Persuasiveness
• Charm

Attitude

• Drive and persistence, energy, self-motivated, hunger, passion for education
• Taking ownership of the client relationship and going above and beyond where necessary
• A positive approach – presenting solutions, not problems
• Being flexible and adapting to change
• Staying calm and organized under pressure
• Being able to manage your own time effectively

Self-development

• Thirst for knowledge about the market/industry
• Hunger to learn and improve
• Enjoy picking up new skills

Preferred: Post-secondary education from an accredited college, university, or technical school

Salary, Commissions and Progression

• Starting at $40,000.00 base salary.
• Quarterly Commission will be paid on each appointment that is successfully completed based on the qualification criteria. 
  
• Future career opportunities include building and managing your own highly driven sales team to meet revenue forecasts.