Business Development Representative (Remote, U.S.) - Pipeline Opportunity

Please Note:

This posting is intended to build a pipeline of Business Development talent for future opportunities at M-Files and is not tied to an immediate open role.

Applications will be accepted for a two-week period (April 6th), after which the posting will close. Our team will review all submissions and may reach out to candidates whose backgrounds align with anticipated future needs. Not all applicants will be progressed through a formal interview process at this time.

We aim to be respectful and transparent in our approach and encourage you to apply if you’re interested in being considered for future opportunities with M-Files.

Who we are:

M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

At M-Files, our Guiding Principles are the DNA of who we are. They unite us across diverse cultures and personalities, providing a shared foundation that builds trust, drives collaboration, and inspires excellence:

1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page.

To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of the role:

Part of the Growth Marketing team, the Business Development Team plays a critical role in driving new customer pipeline and acquisition through qualifying high-quality, sales-ready leads on behalf of the direct sales team.

The Business Development Representative (BDR) role is focused on outbound prospecting, engaging target accounts, and creating early-stage pipeline by clearly communicating the M-Files value proposition. This posting is intended to identify and connect with talented individuals who could contribute to this function as we continue to scale.

You'll leverage data insights, best-in-class technology, and a range of tactics to prospect key accounts aligned with sales goals. You’ll possess strong written and verbal communication skills and be able to effectively articulate the M-Files value proposition to a broad and varied audience.

You'll collaborate closely with colleagues within the Growth Marketing team to understand regional marketing strategy. This is a fully remote role with the ability to work anywhere in the US (Eastern or Central time traditionally preferred), with occasional travel for events and internal meetings. The role reports to the Manager, Business Development – North America while working closely with Sales teams.

What you will be doing/Responsibilities and Duties:

• Collaborate closely with Account Executives to develop joint strategies for prospect engagement, pipeline growth, and customer success.
• Think strategically about account prioritization and creative ways to open conversations with key decision-makers.
• Partner with assigned Sales team to strategically identify and qualify target accounts, increasing pipeline and revenue within your territory
• Meet/exceed your monthly/quarterly meeting targets, quality, and activity goals
• Leverage account maps, technology stack, and account research to conduct prospecting and uncover latent demand. 
• Deliver key promotional messages to a sophisticated target audience, using all available mediums including telephone, email, social media and other techniques.
• Collaborate closely with colleagues in sales and marketing to share and obtain feedback, lessons learned and best practices.
• Ability to travel for internal conference (GTM Kickoff) in January
• Potential travel to relevant team events and conferences semi-yearly/yearly

Requirements

Who You Are/Requirements, Qualifications and Skills:

• 3+ year of experience in a business development or sales role, preferably for a technology vendor
• Strong prospecting skills and the confidence to make cold calls, ask for referrals & seek new leads.
• Highly self-motivated, disciplined and driven.
• Demonstrates the ability to understand technology solutions and communicate the benefits to prospects.
• Technology savvy, with a working knowledge of CRM systems and tools such as Salesforce, Gong Engage, LinkedIn etc. are preferred.

Participation in our Recruitment Process:

Given the pipeline nature of this posting, not all applicants will be progressed through the full interview process immediately. For candidates selected for further consideration, the process may include:

1. Initial Phone Screen w/People & Culture Team Member
2. Hiring Manager (Manager, Business Development)
3. Assessment w/Internal Sales Team Member(s): BDR & AE  
4. Final Interview w/Vice President, Global Growth Marketing  

*Total Recruitment Process Time Investment for Applicant: Approx. 3hrs

Why You’ll Enjoy Working Here

• Make an Impact: You’ll play a critical role in driving new business and shaping how prospective customers experience M-Files from the very first conversation.
• Collaborative Culture: Partner daily with Account Executives, Marketing, and Product teams who value your input and celebrate shared wins.
• Professional Growth: Get hands-on coaching, development opportunities, and support on creating career paths to advancement within Sales or other areas of the company.
• Innovative Product: Represent a market-leading AI-native platform that’s changing how organizations manage knowledge and work smarter.
• Flexible Work: Enjoy a remote-enabled environment with the autonomy to perform at your best, supported by a culture that values results over rigid rules.

Benefits

Why M-Files?

We are a global company with Finnish roots and with our own product that we are greatly proud of!

By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!

Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our last M-Filer Experience survey.

What We Offer:

• As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• 15 days' vacation annually
• 4 floating holidays (employee's discretion)
• 6 days of paid sick leave
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)