Business Development Representative

Job Summary:

The Business Development Representative (BDR) supports MRO’s Curation and Revenue Integrity lines of business by primarily driving proactive outbound prospecting to generate qualified pipeline. This role focuses on engaging current client partners and net-new prospects through high-volume calling, targeted outreach, and use of available prospecting tools and data sources. While supporting inbound and marketing-driven follow-up as a secondary channel, the BDR is responsible for independently identifying, qualifying, and advancing opportunities. The BDR plays a key role in expanding existing relationships and building new ones while ensuring consistent, high-quality market engagement. 

Essential Functions:

• Drive pipeline development primarily through proactive outbound calling, with significantly less reliance on marketing-generated leads; leverage available prospecting tools and data sources to independently identify and engage target accounts.
• Execute outbound prospecting activities (calls, emails, social media outreach) to identify and qualify Partial Health Systems to add new service lines and expand our current footprint within MROs Curation market.
• Identify, prioritize, and engage target accounts aligned to MRO’s Revenue Integrity client partner persona to expand service line adoption and market footprint.
• Respond to and follow up on inbound leads as a secondary channel, ensuring timely and professional engagement.
• Conduct initial discovery conversations to understand prospect needs, challenges, and readiness.
• Qualify leads based on established criteria and schedule meetings for sales representatives as appropriate.
• Maintain accurate and up-to-date records of activities, contacts, and outcomes in the CRM and Marketing system.
• Support targeted campaigns and initiatives by executing outbound outreach against defined account lists.
• Collaborate closely with the BDR team lead, Sales, Marketing, and Operations teams to ensure alignment and effective handoff of qualified opportunities.
• Track outreach performance with a focus on call activity, conversion rates, and pipeline contribution.
• Ensure all outreach complies with internal policies, client restrictions, and applicable regulatory requirements.
• Participate in training, coaching, and team meetings to continuously improve skills and performance. 

Required Skills/Abilities:

• Bachelor’s degree or equivalent work experience preferred.
• 2–4 years of experience in business development, sales development, or healthcare experience is a plus.
• Effective written and verbal communication skills with a professional, consultative approach.
• Comfortable with high-volume outreach and managing multiple priorities.
• Experience using CRM and Marketing systems (e.g: Salesforce, HubSpot, ZoomInfo) and standard productivity tools.
• Proven hunting skills with the ability to proactively identify, pursue, and engage new provider prospects through consistent outbound outreach and strategic prospecting.
• Strong project management, organizational skills and attention to detail.
• Ability to work independently while also collaborating effectively within a team environment.
• Demonstrated ability to consistently meet or exceed monthly activity and performance targets. 

Key Competencies 

• Prospecting and lead qualification
• Relationship building
• Time management and prioritization
• Data accuracy and reporting
• Collaboration and adaptability 

Success Measures 

• Consistent achievement of outreach and activity goals
• Quality and conversion of qualified leads to the sales pipeline
• Accuracy and completeness of CRM documentation
• Adherence to compliance and outreach guidelines
• Positive collaboration and support of team objectives 

Supervisory Responsibilities: None

Work Environment/Physical Demands: Continuous sitting and fine manipulation.

Travel Requirements: 5%

Work Authorization:  Legally able to work in the United States without sponsorship

Authenticity is essential to our hiring process. Submissions or interview responses created with AI are easily identified and will remove you from consideration. The same applies to using AI tools during interviews—we want to hear directly from you. We may also use technology to detect AI-generated content. Please share your genuine experiences and perspective as it’s the only way we can truly get to know you.

Total Rewards:

At MRO, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we aim to attract, engage, and retain a talented team by offering a compelling, equitable rewards package. This includes an inclusive culture, a flexible work environment, learning and development opportunities, and robust benefits that support both health and financial wellness. In addition, our supportive community fosters collaboration, learning, growth, and enjoyment, making MRO a place where meaningful work and a positive work experience go hand in hand. The target salary range for this role is $60,000.00 - $65,000.00 plus a variable compensation plan. An individual’s salary within this range is based on multiple factors, including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations.

In addition to our inclusive and innovative working environment and comprehensive compensation package, team members enjoy:

• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development