Business Development Representative

Hudson , United States

AI overview

This role connects hospitals with essential biomedical parts, utilizing AI-driven tools to optimize procurement and support healthcare providers.

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.


PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Business Development Representative

Location Preferences: Hudson, OH
Work Model: Hybrid

About the Job Opportunity

The Business Development Representative (BDR) – Bio-Med & Imaging is a high-impact, early-career role designed for individuals who want to build a long-term career at the intersection of healthcare, technology, and AI-driven marketplaces. In this role, you’ll help fuel demand across PartsSource’s biomedical and imaging marketplace—connecting hospitals and healthcare providers to the parts, solutions, and expertise they need to keep critical equipment running.

You’ll work inside a modern, AI-enabled commercial organization, using tools like Salesforce, data insights, and automation to identify opportunities, qualify demand, and support revenue growth. More than a traditional BDR role, this position offers hands-on exposure to biomedical and imaging environments, OEMs, and healthcare workflows—building both commercial and technical fluency. Success is measured by pipeline quality, disciplined execution, and your ability to learn, adapt, and grow within a fast-paced, technology-forward team.

Career Growth & Path

This role is intentionally structured as a career launchpad within PartsSource. BDRs gain deep exposure to the biomedical and imaging ecosystem while developing highly transferable skills in Salesforce, marketplace selling, data-driven decision-making, and AI-assisted workflows.

High-performing BDRs can grow into roles such as:

  • Bio-Med or Imaging Product Specialist
  • Account Executive or Marketplace Sales roles
  • Customer Success or Strategic Account roles

Career progression is driven by performance, curiosity, and mastery of both the PartsSource platform and the healthcare equipment domain. You’ll be supported through coaching, training, and real-world exposure to build a durable commercial career in healthcare technology.

What You’ll Do

Marketplace Demand Generation & Prospecting

  • Manage inbound inquiries related to biomedical and imaging parts, and solutions
  • Execute structured outbound call and email campaigns to generate new demand
  • Identify gaps in marketplace demand and proactively engage target accounts
  • Generate qualified pipeline aligned to defined conversion and revenue metrics

 Discovery, Qualification & Opportunity Development

  • Conduct discovery conversations with Biomedical Engineers, Imaging Managers, and Clinical Engineering leaders
  • Qualify opportunities using defined criteria and readiness signals
  • Identify upsell, cross-sell, and expansion opportunities within existing accounts
  • Align customer needs to PartsSource marketplace solutions and value propositions

Sales Process Execution & Collaboration

  • Accurately log all activity, notes, and opportunities in Salesforce
  • Partner closely with Account Executives to ensure high-quality opportunity handoffs
  • Follow established SDR cadences, playbooks, and qualification standards
  • Collaborate with Marketing on campaign follow-up and demand feedback

Learning & Continuous Improvement

  • Build foundational knowledge of biomedical and imaging equipment, OEMs, and service models
  • Participate in onboarding, coaching, and ongoing skill development
  • Apply performance data and feedback to continuously improve conversion outcomes

What You’ll Bring

Your Background

  • Bachelor’s degree or equivalent work experience preferred
  • 0–2 years of experience in sales, customer-facing, or commercial roles
  • Strong verbal and written communication skills
  • Comfort with phone-based conversations and outbound outreach
  • Ability to work in a structured, metrics-driven environment

Technology & Platform Experience

  • Working knowledge of CRM platforms such as Salesforce or similar systems
  • Comfort navigating digital platforms, marketplaces, or SaaS tools
  • Strong technical curiosity with the ability to learn new systems quickly
  • Experience using productivity, automation, or AI-assisted tools (e.g., ChatGPT or similar AI platforms) to support research, messaging, or workflow efficiency

Preferred (Not Required)

  • Exposure to B2B sales, healthcare, SaaS, or marketplace environments
  • Interest in biomedical, imaging, or healthcare technology
  • Coachability, curiosity, and desire for a long-term commercial career path

Who We Want to Meet

  • Act Like an Owner: Demonstrates Accountability & Execution by reliably completing prospecting activities and owning results.
  • Serve with Purpose: Applies Customer Centric thinking to understand healthcare workflows and customer challenges.
  • Adapt to Thrive: Shows Learning Agility by quickly building domain knowledge and incorporating coaching.
  • Collaborate to Win: Uses Influence & Communication to partner effectively with Account Executives and internal teams.
  • Challenge the Status Quo: Leverages Curiosity & Problem Solving to identify new demand opportunities and improve outreach effectiveness.

Benefits & Perks 

  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) 
  • Career and professional development through training, coaching and new experiences. 
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. 
  • Inclusive and diverse community of passionate professionals learning and growing together. 

 

Interested? 

We’d love to hear from you!  Submit your resume and an optional cover letter explaining why you’d be a great fit. 

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read more about us here:

· PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

· PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025

· PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025

· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025

· WSJ: Bain Capital Private Equity Scoops Up PartsSource

 

EEO
PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Legal authorization to work in the U.S. is required.

 

Perks & Benefits Extracted with AI

  • Other Benefit: Inclusive and diverse community of passionate professionals learning and growing together.
  • Remote-Friendly: Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.

PartsSource is the leading B2B marketplace for MedTech replacement parts and services, and the largest B2B online marketplace in US healthcare, transforming one of the largest industries in the world. The company provides an integrated suite of software and marketplace technology tools to help hospitals efficiently source on-demand parts and services and empowers vendors to grow their businesses. Today, PartsSource’s marketplace connects more than 3,500 hospitals and 15,000 clinics with more than 6,000 MedTech OEMs and 2,000 MedTech repair professionals across the country in a single integrated network. PartsSource has augmented that capability with PartsSource PRO, an enterprise-grade SaaS platform which automates core workflows while embedding sophisticated decisioning and analytics capabilities. The platform empowers operational personnel to rapidly acquire essential goods and services from a long tail of global supply chain partners, allowing for increased reliability, increased savings, and reduced inefficiencies. Bain Capital acquired the company in July 2021 following several years of rapid growth. This new capital will be used to fund innovation and expansion as PartsSource increases clinical call points, builds more sophisticated workflow automation software, and expands into adjacent verticals.

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