Business Development Representative (Italian or German Speaker) (m/w/d)

AI overview

Forge long-term partnerships by leveraging Conversational AI to deliver tailored value propositions for clients, driving significant business impact within the DACH and Italian markets.

Business Development Representative (m/w/d)

Permanent employee, Full-time · Berlin, hybrid

THE IMPACT YOU WILL MAKE

As a Business Development Representative at charles, you will play an instrumental role in our growth by forging long‑term partnerships with clients and prospects, unveiling the potential of Conversational AI for their business models, and ensuring we deliver value that meets their goals and expectations.

THIS IS WHAT YOU WILL BE DOING

  • Manage the pre-sales process to ensure delivery against key performance metrics, with a strong emphasis on new logos, as well as growing existing accounts
  • You will analyse the performance of potential customers and learn how to identify potential for business improvement for them to achieve using charles
  • Generate leads within the DACH and/or Italian market through cold calling, emails, LinkedIn, Events and collaborating with your Account Executive and Studios Team
  • Help boost our outbound outreaches through multiple approaches (by social selling, cold calling, LinkedIn Navigator)
  • Ensure the quality of pre-qualification and support our team in closing deals
  • Actively seek out profitable partnerships and business opportunities
  • Help shape the future of charles' mission with your perspectives, ideas, and skills

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

  • You have a proven history of achieving sales success
  • Ability to identify, understand and communicate the customer's business transformation needs
  • You are willing to go the extra mile to close a deal
  • You are a true team player and contribute to our joint success
  • Required: proven ability to communicate professionally (C1/C2 level) in German or Italian (C1/C2), and confident business-level English.
  • You have experience with a CRM system, such as HubSpot, Pipedrive , Salesforce or others
  • Profound knowledge of the European e-Commerce market and relevant enabling technologies, is a plus

WHERE WILL YOU BE WORKING?

We are based in Berlin and offer a hybrid working model. Join us in the office from Tuesday to Thursday, and work from home on Mondays and Fridays.

THINGS WE OFFER

  • Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
  • Collaborating with some of the leading experts in Conversational AI and disrupting a fast-growing industry
  • Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational AI
  • Having high visibility and impact across the business with the option to own and drive new initiatives
  • Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events
  • Sharing VSOP (virtual stock options) in the ownership and success of charles
  • Enjoy uncapped commission potential based on results.
  • Working in a vibrant office in the heart of Berlin overlooking the Wall memorial

What else we offer?

  • Urban Sports Club membership
  • Free company lunch on Thursdays
  • friendly, open, multicultural work environment
  • Dog-friendly office
  • Discounts on BVG tickets
  • Mental health support through our partnership with OpenUp

About us

It's better to have a conversation

charles is a conversational AI and CRM that attracts, converts, services, and retains customers via AI agents and marketing automations. charles helps businesses to maximize customer engagement and revenue through conversational channels such as WhatsApp. Brands can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.

 

Perks & Benefits Extracted with AI

  • Free Meals & Snacks: Free company lunch on Thursdays
  • Health Insurance: Mental health support through our partnership with OpenUp
  • Dog-friendly office: Dog-friendly office

Our vision is to become the global backbone of Conversational Commerce (cCom).We at Charles believe "traffic" will exponentially move from the streets and the browser into chat apps. In a world where cCom is the 3rd big pillar of commerce, gluing together all channels unlocks the full potential of personalization between companies and consumers. For any situation in life we believe It’s  better to have a conversation. Conversations  are the human superpower to create trust, shape relationships and avoid  misunderstandings. In life as in commerce. Between people as between  consumers & companies.      With our B2B SaaS software Charles empowers companies to master this opportunity by seamlessly bringing their business into chat. Founded by Kapten & Son Co-Founder Artjem Weissbeck and ex-McKinsey E-Commerce lead Andreas Tussing, we're facing an exponentially growing number of clients and are backed by prestigious investors Accel and HV Capital. Now it is time for you to join us on our journey and pioneer Conversational Commerce together!At Charles we know teams perform and innovate best when they are diverse. We are committed to create an inclusive and belonging environment where our employees can bring the best and only version of themselves. We embrace and fearlessly welcome meaningful work and innovation no matter of age, gender identity, ethnicity, religion, sexual orientation, disability, status, neurodiversity and else. With our growth, we want to commit to reflect these values and strive to create a workplace where everyone feels heard and valued

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