We're seeking a detail-oriented and proactive Business Development Representative to streamline our sales process from initial contact through customer onboarding. You’ll play a critical role in organizing meetings, handling CRM updates, preparing quotes, and following up with prospects. You’ll also assist with outbound outreach using curated lead lists. This role is perfect for someone who thrives in a fast-moving startup environment and can support a technically-minded sales process with minimal oversight.

This role will be working from home permanently and during U.S. EST business hours.

Inbound Sales Coordination

Respond to inbound leads from website forms, emails, and referral channels
Schedule and join discovery and demo calls with prospects (another team member will lead)
Take meeting notes, track follow-ups, and ensure next steps are clear
Update and maintain our CRM (HubSpot) with notes, status changes, and deal progression

Pipeline & Quote Management

Collaborate with our team to generate quotes tailored to each prospect
Follow up with prospects via email and automated drip campaigns
Maintain visibility on all leads and deals through HubSpot pipeline views

Customer Onboarding & Internal Handoff

Guide new customers through onboarding steps
Ensure smooth transition from sales to technical support
Communicate proactively with internal teams to prevent drop-offs

Outbound Support

Conduct outbound outreach using curated contact lists (via email and/or LinkedIn)
Track engagement, schedule calls, and refine messaging as needed
Maintain structured records of outbound activities in HubSpot

Requirements

What You Should Be Familiar With:

Our platform is used by OSINT practitioners, law enforcement, threat intelligence analysts, and investigators
Concepts like managed attribution, online investigations, digital identity management, secure virtual desktops/phones, and mobile geolocation control
The nature of sensitive, high-trust, low-volume B2B sales environments
Fluent in spoken English and written English

Requirements:

2+ years in sales support, inside sales, business development or customer success
Strong experience with HubSpot CRM
Familiarity with tools like Slack, Zoom, and GSuite

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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Business Development Representative

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