About Fasset
Fasset is a global digital asset gateway that brings unparalleled accessibility to the digital asset space. Through our simple, safe and innovative digital assets, we provide people in emerging markets the opportunity to build a better future. We are pioneering web3 technologies and driving adoption of digital assets for the next billion.
We are creating a team of champions and are looking for World Class talent to join our team. If you’re looking for a place that values your hustle, courage, and desire to do things differently, then we want to get to know you!
About the Role
We are looking for a highly motivated and client-focused OTC VIP Customer Manager to join our rapidly growing crypto trading team. In this role, you’ll be responsible for nurturing relationships with high-net-worth individuals (HNWIs), institutional clients, and VIP traders, offering them personalized OTC (Over-the-Counter) crypto trading services. Your expertise in digital assets, trading strategies, and client management will play a critical role in driving growth and delivering exceptional service to our most valuable customers.
What you’ll do
- Act as the primary point of contact for VIP and institutional clients using OTC trading services.
- Build and maintain long-term relationships with HNWIs, hedge funds, family offices, and other large-volume traders.
- Provide real-time pricing, trade execution, and post-trade support for digital asset transactions.
- Collaborate with the trading desk and operations teams to ensure smooth and timely settlement of OTC trades.
- Identify client needs and offer tailored solutions, including market insights, trading strategies, and product education.
- Support onboarding processes and KYC/AML compliance for new VIP clients.
- Collect and analyze client feedback to improve the OTC service offering.
- Stay up to date with crypto market trends, and competitor offerings.
Who will excel?
- 3+ years of experience in client management, institutional sales, or OTC trading (preferably in crypto, FX, or commodities).
- Deep understanding of digital assets, blockchain technology, and crypto trading platforms.
- Strong interpersonal skills with a client-first mindset.
- Ability to thrive in a fast-paced, high-pressure environment.
- Excellent communication skills, both written and verbal.
- Comfortable working across time zones with a global client base.
- Bachelor's degree in Finance, Business, Economics, or a related field.
- Strong ethical standards and a commitment to maintaining confidentiality and integrity in all aspects of work.
- Exceptional communication and interpersonal skills to inspire and motivate cross-culture teams.
- In-depth knowledge of software development methodologies, tools, and best practices.
- Manage workloads and teams across multiple countries and timezones.
- The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment like Fasset
Why Fasset?
- A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine 👌
- An entrepreneurial environment where you learn every day🚀
- Join an organisation that is scaling fast 🌳
- Personal responsibility and autonomy ⭐️
- Unlimited leave days ⛱️
- Excellent medical, dental, and optical care
- Professional development and ongoing learning 📚
- An international team with over 20+ nationalities 🌎
