Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Business Development Manager (Salon Channel)

Location & Travel: This position is eligible for a remote schedule with the ideal location within driving distance of a major airport. We anticipate 30% travel to facilitate industry events, customer meetings, and market ride-alongs.

Full-time: Remote/In Respective Market

*The ideal candidate will need to live in a major metro area of Texas (Dallas, Houston, San Antonio, or Austin) or Phoenix, Arizona. May be open to qualified candidates that live in AR or LA.

About the job

The Business Development Manager (BDM), is instrumental in accelerating Zenoti’s SaaS growth within the salon and spa sector. The BDM is responsible for driving new leads/sales through the development of new business opportunities. Reporting to the Vice President, Business Development, Zenoti, this role focuses on creating and maintaining strong relationship with salon/spa clients, building strong relationships with manufacturers and sales consultants, identifying market trends, and driving new business.

Responsibilities and Role Focus

Identify New Business Opportunities

Grow the Zenoti salon and spa lead generation geographically, honoring brand guidelines.
Identify potential qualified clients with multi- center opportunities within assigned territory.
Drive leads to events and demos with the potential to maximize all Zenoti offerings with a high potential MRR.
Meet or exceed new business leads per quarter.

Build and Maintaining Relationships

Develop strong relationships with potential clients, partners, and stakeholders to foster long-term collaborations and support business growth.
Utilize strong client relationships to generate referrals.
Utilize market champions and influencers to collaborate and support new business opportunities.
Partner with Account Executive Sales team, Sales Engineers, and SDR team.

Sales Strategy Development

Collaborate with sales and marketing teams to develop effective market sales strategy.
Identify industry events within market to attend and participate in.
Lead business events and coordinating team efforts.
Utilize integrated marketing channels such as social media to support Zenoti products/services.

Market Research and Analysis

Conduct thorough research to understand market dynamics, customer needs, and competitive landscape.
Understand where the competition is excelling.

Performance Tracking and Reporting

Monitor and analyze the performance of business development initiatives.
Prepare market recaps and reports for senior management.
Suggest strategy such as potential partner and/or events.

Become a Zenoti Champion

Uphold Zenoti brand representation standards.
Have a deep understanding of Zenoti’s products, services, partners, and value.
Engage with the software to familiarize yourself with its features and functionalities.
Interact with current customers, seek to understand need, challenges, as well as positive experiences.
Proactively propose ideas for improvement.
Demonstrate a commitment to the company’s mission and goals.

Must have deep understanding and at least 7 year experience, selling to and working with luxury salons and spas.

Zenoti Pay Range

$80,000—$95,000 USD

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Business Development Manager

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