Business Development Manager

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

What you will do:

We are seeking a driven and high-performing Field Sales Manager who will be responsible for  growing Viator’s catalogue of products by acquiring new and exciting suppliers across your geographic region. The Field Sales Manager role requires excellent sales and communications skills, effective relationship-building talents, and a proven track record of exceeding targets with experience in outside sales, telesales, new customer acquisition and/or business development, preferably with an online or travel company. 

You are a brand ambassador that will be proactive, motivated, organized, responsible, and able to work well in a fast-paced, team-oriented, and entrepreneurial environment. This is a great opportunity for a motivated candidate with a passion for travel to join a fun team and have immediate impact driving revenue for a global leader experiences industry. 

This role is a hybrid position that requires up to 2 days per week in our London office and occasional travel to specific destinations and industry events. 50% travel is expected for this role.

Responsibilities

• Facilitate negotiation of terms, including rates and margins, to close new business

• Manage designated pipeline and make outbound calls

• Engage with destination marketing organizations and other trade groups to win customers

• Engage with potential partners to deeply understand their business challenges and strategically articulate the unique value of our distribution platform.

• Modify customer engagement to overcome objections and identify solutions to roadblocks

• Achieve and exceed communicated targets

• Collaborate with sales operations, supplier support, and account management teams to ensure a smooth and efficient sales cycle

• Take ownership and accountability over critical outcomes that the business needs

• Travel as needed to meet with assigned targets, travel to attend trade events, participate in regional speaking engagements, attend internal team meetings

Key Skills & Experience

• 5+ years of experience in sales, preferably with an online company

• Travel industry experience preferred, particularly with tours, activities, or attractions

• Strong phone sales, negotiation, and closing skills

• Proven record of contracting new business and regularly exceeding sales targets

• Territory and pipeline management experience using Salesforce or another CRM tool

• Superb written and oral communication skills

• Results-driven hunter mentality with relentless drive to sign up new customers

• Proven self-starter with ability to deliver on initiatives without constant supervision

• Confident and energetic; flexible and adaptable; organized and able to succeed in a fast-paced, dynamic environment

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected].

If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!

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