Business Development Manager - Service Sales

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the transformation of the security business through digitalization and connectivity for the continuous development of smart entrance control and safe storage solutions. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organization this is the opportunity for you. Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.

About The Role:

Our Gurgaon (New Delhi) or Thane (Mumbai), India office is looking for a Service Business Development and Sales Manager to join the team. The ideal candidate will be responsible for driving service business growth through the development and implementation of strategic service sales plans. This role requires a strong focus on building and maintaining client relationships, identifying new service business opportunities, and achieving sales targets.

Requirements

Profile:

Education: A Bachelor of Engineering degree in Instrumental, Mechanical, or Electromechanical field or bachelor’s degree in business administration, marketing. Master's degree is a plus.

Experience: Candidates must have experience and worked their way up from entry-level in Service Management, Service Delivery and Sales - at least 4 to 5 years of Service Management and Sales experience or relevant experience in specific industries or domains.

What You Will Do:

The Service Business Development and Service Sales Specialist is responsible for generating new business opportunities and driving sales growth in the service sector of the company. This role involves identifying potential clients, developing relationships, and promoting service offerings to meet customer needs. The specialist will collaborate closely with the sales team, service delivery teams, and management to achieve revenue targets and expand the company's footprint in the service market.

Key Responsibilities:

➢ Identify and Prospect New Business Opportunities:

• Research and identify potential clients in target markets.

• Generate leads through networking, cold calling, and attending industry events.

• Conduct market analysis to identify emerging trends and opportunities.

➢ Develop and Maintain Client Relationships:

• Build and nurture relationships with key decision-makers and stakeholders.

• Understand client needs and pain points to tailor service offerings.

• Serve as the primary point of contact for client inquiries and concerns.

➢ Promote Service Offerings:

• Effectively communicate the value proposition of the company's services to prospective clients.

• Prepare and deliver presentations, proposals, and demonstrations to showcase service capabilities.

• Collaborate with marketing teams to develop marketing materials and campaigns targeting service clients.

➢ Negotiate and Close Sales:

• Collaborate with the sales team to develop pricing strategies and negotiate contracts.

• Manage the sales process from lead qualification to closing deals.

• Meet or exceed sales targets and revenue objectives.

➢ Collaborate with Internal Teams:

• Liaise with service delivery teams to ensure alignment between client expectations and service delivery.

• Work closely with product development teams to incorporate client feedback and enhance service offerings.

• Provide regular updates and reports on sales activities, pipeline status, and market trends to management.

➢ Stay Updated on Industry Trends:

• Keep abreast of industry developments, competitor activities, and market dynamics.

• Continuously seek opportunities to improve knowledge and skills through training and professional development.

What you need to have:

• Previous experience in the service industry or related fields is highly desirable.

• Industry-specific certifications or training programs are a plus.

• Demonstrated ability to build and maintain long-term client relationships. •

Results-oriented mindset with a focus on driving revenue growth and achieving targets.

• Strong analytical and problem-solving skills.

What will make you stand out?

• Proven track record of success in service business development and sales.

• Strong understanding of service industry dynamics and trends.

• Excellent communication, presentation, and negotiation skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in CRM software and sales tools.

• Willingness to travel as needed.

Why join us: We offer a truly great place to work but don’t take our word. our own team have said the following:

• No micromanagement, we are trusted to do a good job.

• We have a collaborative culture, with a nonhierarchical style of working.

• We are given the tools we need to do a good job.

• Your opinion is always welcome.

• We are always looking at new and innovative ways of working.

• We are a team and help each other out!

About Gunnebo Group

The Gunnebo Group is a global leader in security offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses Gunnebo Entrance Control and Gunnebo Safe Storage we offer solutions to customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking. We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets. Together we create a safer world.

Gunnebo Entrance Control specializes in access control solutions enabling customers increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a store, an entertainment area, an industrial area and public transport. We shape the future of people flow management.

Gunnebo Entrance Control proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.