Develop new customers and create gross profit
- Identify and pursue new business opportunities across all service lines, including air freight, sea freight, projects, customs brokerage, NVOCC, ship agency, and husbandry.
- Conduct market research to identify industry trends and potential customers.
- Collaborate with internal teams to ensure smooth operations and timely collections.
- Develop and implement effective sales strategies to achieve revenue targets.
- Build strong relationships with key decision-makers in target industries.
Customer Relationship Management
- Cultivate and maintain long-term relationships with existing and potential clients.
- Resolve customer inquiries and address service delivery issues promptly.
- Enhance customer satisfaction and loyalty through exceptional service.
Prepare, submit, and follow up on quotations
- Create quotations according to guidelines and promptly follow up with potential customers.
Team Leadership
- Lead and develop a high-performing team, setting targets and motivating them to achieve sales goals.
- Collaborate with internal and overseas teams to pass on sales leads.
- Liaise with GAC offices and Group Marketing-Energy teams for seamless operations.