Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.
We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
Work with experienced customs professionals and technology teams
Gain exposure to international trade and complex supply chains
Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Business Development Manager is responsible for driving the sales growth of customs services in the domestic and/or international market. His main objectives will include acquiring new clients, building long-term business relationships, and expanding the company’s customs services portfolio. This position requires solid knowledge of customs operations, international trade, and the ability to negotiate effectively with B2B clients.
Actively acquiring new clients interested in customs services (import/export clearance, transit, customs consultancy).
Identifying and analyzing client needs and proposing optimal solutions.
uilding and maintaining relationships with existing clients and business partners.
Collaborating with the operations and customs departments to ensure the highest quality of service.
Preparing commercial offers and presentations, and participating in negotiations and client meetings.
Monitoring the market and competitor activities.
Achieving assigned sales targets and reporting results.
Participating in industry events and representing the company at trade fairs, conferences, etc.
3+ years of experience in sales/business development, selling logistics, freight forwarding and/or customs services are big plus!
Good knowledge of customs procedures and customs law regulations (experience working with a customs agency is a plus).
Experience working with B2B clients.
Highly developed interpersonal and negotiation skills.
Independence, initiative, and a goal-oriented mindset.
Fluent in Polish and Proficiency in English (minimum B2 level); knowledge of other languages is an additional advantage.
Category B driving license and willingness to travel for business purposes
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