Business Development Manager

About CEQUENS:


CEQUENS is a leading Communications Platform as a Service (CPaaS) and SaaS provider, empowering businesses to connect, engage, and communicate with their customers seamlessly. With innovative solutions and cutting-edge technology, we enable enterprises to enhance their communication strategies through SMS, voice, email, and chat.

We are looking for a driven and energetic Business Development Manager to join our dynamic team. The role will be managing a team of Business Development Representatives and also play a key role in identifying new business opportunities, building strong relationships, and contributing to CEQUENS' growth. As well has managing the team of 5 Business Development Representatives the manager will also hunt and win business for CEQUENES as well. Please note that is not C level role.

Key Responsibilities:

Setting Goals & Strategy

  • Define clear objectives for business growth.
  • Develop strategies for market expansion, lead generation, and client acquisition.
  • Align the team’s efforts with company goals.

Team Management & Leadership

  • Recruit, train, and mentor business development executives or sales representatives.
  • Assign tasks and territories effectively.
  • Monitor team performance and provide constructive feedback.
  • Motivate and inspire team members to meet targets.

Sales & Relationship Management

  • Oversee client acquisition and retention strategies.
  • Ensure the team maintains strong relationships with clients and stakeholders.
  • Provide guidance on negotiations and closing deals.
  • Identify and qualify potential clients and win business

Performance Monitoring & Reporting

  • Track sales metrics, KPIs, and revenue growth.
  • Conduct regular performance reviews.
  • Report progress to senior management and adjust strategies as needed.

Collaboration & Cross-Functional Coordination

  • Work with marketing, product, and operations teams to ensure business objectives align.
  • Coordinate with finance for budgeting and pricing strategies.

Process Improvement & Training

  • Identify areas for improvement in sales processes and team performance.
  • Conduct training sessions on sales techniques, industry trends, and company offerings.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Proven of experience in a sales 360 business development role preferably in the CPaaS, SaaS, or Telecom industries.
  • Proven experience of hands on manager of Business Development Representatives in a tech business a must
  • Understanding of technology sales process
  • Proven new business hunting experience
  • Must to able to speak and write both English and Arabic to a business level.
  • Excellent communication, negotiation, and interpersonal skills
  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and lead generation platforms.
  • Self-motivated, goal-oriented, and able to work in a fast-paced environment.

Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.Cequens is a leading cloud communication platform in the Middle East and Africa region that provides Omni-Channel communication API’s enabling enterprises and developers to communicate with their customer base worldwide. Cequens’ proprietary Communication Platform leverages SMS, Voice, Push Notification, email, and Chat Apps APIs that is scalable, secure, reliable, and trusted by more than 500 enterprises worldwide, including HSBC, SAP, Google, Careem, Telegram, Anghami, SWVL, and AlRajhi Bank.We’re in the business of simplifying communications and building bridges to allow businesses to communicate with their customers, no matter where they are. Simply put, we enable enterprises to improve their digital customer experience by providing them with the tools to communicate with their customer in real time via voice, messaging services, and phone messaging.

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