Business Development Intern - Summer 2025
Austin, TX Office
WHO WE ARE
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with offices around the world, Certinia is backed by Haveli Investments, TA Associates and Salesforce Ventures. For more information, visit www.certinia.com.
BENEFITS OF JOINING OUR TEAM
THE ROLE
As a Certinia intern you will be fully immersed within our Business Development team responsible for a number of key areas, including:
Researching prospective buyers and accounts
Identify key decision-makers and organizational hierarchies
Analyze firmographic data (industry, size, funding stage, tech stack).
Track account activity and signals (hiring trends, news, partnerships)
Use AI tools (like Gemini & NotebookLM) to: Draft personalized email outreach, and summarize company news or leadership bios, and automate repetitive research tasks
Work with senior BDRs and AEs to define and refine the ICP (Ideal Customer Profile)
Join team stand-ups and strategy sessions to understand campaign goals
Educating, developing, and qualifying top prospect accounts to further into the Certinia buying process
Leverage social networking tools in addition to other tools for sales prospecting and networking
Using Salesforce and other tools to track all activities and engagements with prospects effectively
The role will involve working with one or more internal teams, learning about how they work, and making contributions to their goals and objectives.
You will have a mentor to support, stretch and guide you during your internship.
WHAT YOU WILL DO IN THIS ROLE
Responsibilities will include some or all of the following:
Responsible for identifying, researching, qualifying sales opportunities
Develop an understanding of the account’s business issues and other relevant information to learn more about the Sales Development prospecting process
Using Salesforce and other tools to gather information about company accounts and store in internal CRM
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
It is important that you have a passion for producing the highest quality work that ultimately makes Certinia successful
Interpersonal and communication skills, both written and verbal
Ability to work independently and as part of a team
Resourcefulness in getting over problems and establishing clarity
You will be an undergraduate on a Business related degree track
Strong interest in technology and sales
Some experience with database data entry is a plus (for example, Salesforce.com)
Attention to detail
Self-motivated and coachable
Determined, team player with a can-do attitude and professional demeanor
Rising Junior or Senior in College
Must be available to start in June
