Business Development Executive (BDE) – BPO / ITES
Experience: 4–5 Years
Industry: BPM / BPO
Employment Type: Full-Time | Permanent
Department: Sales & Business Development
Role Category: Business Development / Pre-Sales
Role Overview
We are looking for a high-performing Business Development Executive with proven experience in BPO/ITES sales to drive client acquisition and revenue growth across domestic and international markets. The ideal candidate will own the complete sales cycle and build long-term strategic partnerships.
Key Responsibilities
Identify, prospect, and acquire new clients for BPO services (Domestic & International).
Develop and execute strategic sales plans to achieve revenue and growth targets.
Manage the end-to-end sales cycle: lead generation, client meetings, proposals, negotiations, and closures.
Build and nurture strong relationships with key decision-makers and stakeholders.
Collaborate with operations, pricing, and transition teams to ensure smooth onboarding and service delivery.
Prepare compelling business presentations, proposals, and RFP/RFI responses.
Track market trends, competitor activity, and emerging outsourcing opportunities.
Represent the company at industry events, conferences, and networking forums.
Key Requirements
Graduate / MBA preferred (not mandatory).
Proven track record in BPO sales, outsourcing business acquisition, or client relationship management.
Strong understanding of BPO delivery models (Voice, Non-Voice, Back-office, Shared Services, etc.).
Experience in international sales is a strong advantage.
Excellent communication, negotiation, and presentation skills.
Highly goal-oriented, self-driven, and capable of working independently to meet revenue targets.
Graduate / MBA
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