1) Mine and analyze customer sales and behavioral data from company databases on various web, email and eCommerce platforms such as Google Analytics, Shopify, Amazon, Hotjar, Klaviyo, MailChimp and others.
2) Develop business intelligence reports to facilitate discussions that track and solve business problems and help management with key decision making.
3) Analyze user behavior on the company website. Understand the present customer journey against the desired business outcome and participate in design discussions to enhance the user experience to achieve the desired outcomes.
4) Analyze email user behavior data, identify opportunities to improve, document and review the changes with the creative team.
5) Collect and analyze data to measure the impact of the project changes to determine their ROI.
6) Under the guidance of our marketing and sales experts, create and optimize online campaigns on channels such as Facebook, Pinterest, Google and Amazon.
7) Assist in maintenance and optimization of online listings on various ecommerce channels.
8) Sharpen your business requirements documentation skills by authoring analysis documents and presenting them to key stakeholders from the content and operations teams.
9) Follow and author business processes to facilitate better workflow within business functions.
10) Collaborate with members from the creative team to provide business requirements for ads design, blog design for the desired user experience.
1) Bachelor’s Degree with concentration in Marketing and Business development or a relevant field.
2) 1-3 years prior business analytics experience, preferably in the Web/E-commerce space.
3) Experience visualizing/presenting data for stakeholders using tools like Excel and PowerPoint. Experience in others like R and Tableau a plus.
4) Excellent communication skills (in English), both oral and written.
5) Proven analytical, critical thinking, and problem-solving skills.
6) Excellent attention to detail and an aptitude for working with data.
7) Highly accurate and thorough in all tasks.
8) Experience in E-commerce. Experience with Shopify, Google Analytics, Google Ad network and Facebook Ads a huge plus.
9) Ability to take educated risks a plus.
• Position begins ASAP, flexible hours
• High performance, high reward
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