Job Description: Business Controller (Network Access) – Manila
Department: Network Access
Reports to: VP Network Access
Location: Manila, Philippines
Role Type: Full-time, Permanent
Your Role
Act as the financial and analytical backbone of emnify’s Network Access team — controlling roaming and transport costs, ensuring data accuracy, and improving financial transparency across emnify´s global roaming and carrier partnerships.
Own monthly reconciliations and cost controlling: validate invoices, analyze variances, and ensure accrual accuracy while driving automation to reduce manual work.
Deliver actionable insights: track key KPIs on cost, coverage, and performance; forecast spend and traffic; and evaluate the impact of new technologies and roaming models on profitability.
Your Impact
Control financial performance: Guarantee cost accuracy, margin visibility, and reliable month-end closings across all roaming activities.
Drive data-informed decisions: Transform complex operational data into clear financial insights that guide sourcing and partner strategy.
Optimize efficiency: Implement automation and standardized dashboards that improve process quality, reduce errors, and accelerate reporting cycles.
Partner cross-functionally with Finance, GTM, and Data teams to align forecasts, standardize reporting, and strengthen financial governance within network operations.
Your Skills
Operational Execution: Invoice reconciliation, KPI tracking, and reporting.
Financial Control & Analysis: Cost management, accruals, variance analysis, and forecasting.
Analytics & Tools: BI platforms (i.e. Superset, Looker, ...), Advanced Excel, data manipulation (SQL), and data visualization.
Business & Mindset: Analytical, detail-oriented, accountable, collaborate across teams, and drive process improvements.
Details
Key Responsibilities
1. Financial Performance & Invoice Reconciliation
(Core responsibility – around 50% of time)
-
Own the monthly reconciliation cycle for all roaming and transport costs.
-
Collect internal accrual data from Superset or other internal sources and enter into Excel.
-
Match against invoices received via Finance, validating correctness of rates, traffic, and IMSI-level usage.
-
Investigate and explain discrepancies, providing variance analysis and corrective recommendations.
-
Maintain accurate cost tracking models by IMSI, partner, and traffic category to ensure visibility on gross margin and cost evolution.
-
Support Finance with month-end accrual preparation and ensure consistency between accruals and actuals.
-
Identify recurring issues and inefficiencies in data and reporting processes and drive automation initiatives (e.g., centralize data, model data, build visualizations in Superset/Apache, and integrate data) to reduce manual effort and error potential.
2. KPI Management, Coverage & Cost Analysis
(Analytical and strategic backbone – around 25% of time)
-
Develop, maintain, and continuously improve the Network Access KPI dashboard, consolidating data from various systems.
-
Track global coverage evolution — monitoring new roaming partners, rollout of new RATs (LTE-M, NB-IoT, 5G), and sunset of legacy technologies.
-
Monitor pricing evolution over time, analyzing cost/MB trends, partner rate changes, and their impact on overall unit economics.
-
Assess the commercial and operational impact of transitioning from IMSI sponsorships to direct roaming relationships, including coverage, pricing, and commitment exposure.
-
Build and maintain traffic and cost forecasts using historical trends and GTM inputs, highlighting risks or opportunities for optimization.
-
Translate complex data into clear visual reports and presentations (PowerPoint / Power BI) for management, supporting data-driven decisions on access strategy and partner prioritization.
3. Process Improvement & Cross-Functional Collaboration
(Enablement and business alignment – around 25% of time)
-
Act as data quality and process owner for Network Access, ensuring accuracy and consistency between internal databases.
-
Collaborate closely with Finance, Pricing, and GTM teams to align assumptions, cost models, and forecasts across departments.
-
Propose and implement process enhancements that improve efficiency, accuracy, and transparency in cost management and KPI reporting.
-
Provide data-backed insights that support Partner and Roaming Managers in negotiations, performance reviews, and strategic discussions with IMSI sponsors or direct partners.
-
Contribute to continuous improvement by standardizing templates for reconciliation, KPI reporting, and internal presentations.
Summary of Emphasis
Area
Focus
Objective
Financial Performance & Reconciliation
Core
Ensure cost accuracy, timely accruals, and automation of reconciliation processes
KPI, Coverage & Cost Analysis
High
Deliver visibility on global coverage, pricing evolution, and IMSI transition impacts
Process & Collaboration
Supportive
Improve efficiency, accuracy, and alignment across departments
Required Qualifications
-
Bachelor’s or Master’s degree in Economics, Data Science, Telecom Engineering, or a related field.
-
3+ years of experience in telecom, roaming, or wholesale analytics, preferably in a shared services or BPO setting.
-
BI Tool (Superset, Looker, ...), Advanced Excel and Power BI proficiency (automation, pivot modeling, DAX formulas).
-
Experience preparing accruals, forecasting costs, or financial performance reporting.
-
Understanding of roaming agreements, clearing processes (TAP, DCH, FCH), and IMSI sponsorship concepts.
-
Strong English communication skills for remote collaboration across time zones.
-
Excellent coordination and reporting discipline when working with distributed teams
Personal Attributes
-
Analytical thinker with strong problem-solving orientation.
-
Highly organized and detail-oriented, yet pragmatic in execution.
-
Self-starter with strong ownership and accountability for data accuracy.
-
Comfortable working independently while maintaining close virtual alignment with HQ.
-
Proactive communicator who translates data into strategic value.
-
Comfortable in a fast-paced, global, and distributed environment.