Business Analyst (Post-sale)

S-PRO, a top-tier Digital Innovation and Software Engineering company. We specialize in providing cutting-edge services for fast-growing businesses and enterprises, with a strong focus on Finance, Renewable Energy and Healthcare domains and expertise in AI, Blockchain and Data Science. Our team of over 200 dedicated professionals works tirelessly across our global offices to develop innovative digital solutions that drive sustainable business value and increase our client’s competitiveness in a dynamic digital landscape.

We are looking for a Business Analyst – Post-Sale to support successful delivery of client projects after contract signing. In this role, you will work closely with clients and internal delivery teams to clarify business needs, refine project scope, and ensure requirements are accurately translated into implementable solutions. You will lead and facilitate detailed discovery and refinement sessions, transform business requirements into clear functional documentation, and support delivery planning and execution.

Requirements

Key Responsibilities:

• Act as a key liaison between clients and delivery teams after contract signing to ensure successful project execution.

• Conduct detailed requirement elicitation sessions and workshops with clients to capture business, functional, and non-functional requirements.

• Analyze, document, and manage business requirements, user stories, acceptance criteria, and process flows.

• Translate client needs into clear specifications and documentation for development and QA teams.

• Support project managers and delivery leads in defining scope, timelines, dependencies, and change requests.

• Collaborate closely with developers, solution architects, designers, and QA to ensure requirements are correctly implemented.

• Validate solutions against business requirements and support UAT (User Acceptance Testing) activities.

• Manage requirement changes, assess impact on scope, cost, and timelines, and communicate implications to stakeholders.

• Ensure continuous alignment between delivered solutions and client business objectives.

• Identify opportunities for solution improvements, optimizations, and potential post-sale enhancements.

  Requirements:

• 4+ years of experience as a Business Analyst, with at least 2+ years working in delivery, or implementation roles.

• Strong understanding of IT outsourcing, custom software development, and the full software development lifecycle (SDLC).

• Hands-on experience working with Agile/Scrum and/or Waterfall delivery methodologies.

• Experience collaborating with enterprise clients on complex, custom software development projects (e.g., FinTech, AI, or similar domains).

• Proven ability to gather, analyze, and document detailed business and functional requirements.

• Strong experience in defining user stories, business processes, workflows, and acceptance criteria.

• Understanding of APIs, system integrations, cloud-based solutions, and modern software architectures (nice to have).

• Proficiency in business analysis and diagramming tools (BPMN, UML, Miro, Figma, or similar).

• Strong skills in documentation and reporting using Confluence, Jira, PowerPoint/Google Slides, and Excel/Google Sheets.

• Ability to support effort estimation, dependency mapping, and delivery planning in collaboration with technical teams.
  

Communication & Soft Skills:

• Excellent communication skills for ongoing client interactions and internal collaboration.

• Ability to translate complex technical solutions into clear business language.

• Strong stakeholder management skills, including working with C-level, business, and technical stakeholders.

• Detail-oriented, organized, and capable of managing multiple priorities simultaneously.

• Proactive mindset with a strong sense of ownership and accountability.

• Ability to work independently and as part of cross-functional, distributed teams.

• English and German proficiency at C1 level or higher.