As a Business Analyst, you will bridge business needs with technology solutions, ensuring clarity, traceability, and compliance with quality and security standards while driving continuous improvement
Build. Scale. Sustain.
PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion and a B Corp-certified company.
Small enough to care locally, big enough to deliver globally (5 continents, 18 offices, 650+ experts from 50+ nationalities)
Robust and resilient (100% independent and 0 debt)
Entrepreneurs and passionate experts: we invest in what we truly believe in and work as a collective intelligence
Positive, courageous, caring, doers, and committed to excellence
While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:
With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.
As a Business Analyst, you will be responsible for eliciting, analyzing, structuring, documenting, and validating functional and non-functional requirements, ensuring strong alignment between business needs and the technology solutions delivered. You will act as a bridge between business stakeholders and technical teams, ensuring clarity, traceability, and consistency.
Elicit requirements with internal/external stakeholders and facilitate discovery workshops.
Identify actors, processes, business rules, assumptions, constraints, and dependencies.
Model UML/BPMN, use cases, end-to-end flows, and user stories.
Define functional and non-functional requirements with clear, measurable acceptance criteria.
Ensure traceability from requirements to design, deliverables, and testing (including change impact management).
Contribute to backlog refinement, functional validation, and prioritization with the team.
Validate deliverables with users, including UAT (User Acceptance Testing) and test documentation.
Keep documentation up to date in defined repositories (requirements, reports, user manuals).
Report progress, maturity/indicator status, and keep timesheets updated for assigned activities.
Drive continuous improvement in requirements and testing practices, supporting peer reviews and mentoring junior profiles.
Comply with quality, information security, business continuity, and applicable HSE policies and guidelines.
Nice to have (UX / functional prototyping)
Translate requirements into low/medium-fidelity wireframes or prototypes and validate user flows early.
Collaborate with UX/UI teams using tools such as Figma or similar.
Degree in Systems Engineering, Computer Science, Industrial Engineering, or related fields.
4–5 years of total experience; ~3 years in Business Analyst / Functional Analyst / Requirements roles.
Strong command of requirements elicitation, analysis, and documentation techniques.
Experience with UML, BPMN, user stories, and acceptance criteria.
Knowledge of agile methodologies and backlog management.
Hands-on experience with Jira and Confluence (or equivalent).
Basic understanding of software architecture and system integration concepts (APIs).
Familiarity with testing/design approaches such as BDD, TDD, Design Thinking.
Intermediate English.
Desirable
Certifications: CBAP, PMI-PBA, IREB/IREQ or similar.
Experience in prototyping (Figma/Balsamiq or similar) and collaborating with UX/UI teams.
We’re eager to adapt to change, learn from our experiences, and act to meet our planet’s urgent needs. We are continuously taking action to:
Become a climate net-zero company
Deliver projects with a positive impact
Train 100% of our workforce on impact
Achieve B Corp certification among all our offices across the globe
Continuously measure and improve employee happiness
Stimulating working environments
A unique career path
International mobility
Internal R&D projects
Knowledge sharing
Personalized training
Entrepreneurship & intrapreneurship
For more on our team culture and benefits,
Check out our careers page.
And our PALOCast with direct testimonials from our Palowans!
PALO IT is an equal opportunity employer that values merit, qualifications, and abilities. We prioritize privacy and data security. For more information on our privacy practices, please refer to our Privacy Policy.
PALO IT is a global technology consultancy that harnesses innovation to design, develop, and scale sustainable digital products and services. We focus on leveraging technology as a force for good, helping organizations unlock value while making a positive impact on society and the environment.
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