D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L’s has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
Job Summary:
As a Business Analyst & Operations Co-op on the Customer Success team, you’ll be working with a small and tight team of cross-functional Customer Success champions who are laser focused on creating efficiency and scale across our Customer Success organization. You’ll have the opportunity to work cross-functionally with team members and gain exposure to various disciplines with hands-on report and dashboard creation, identifying opportunities through insights gained. You will also have an opportunity to support various operation processes including the roll out of a new customer success platform.
We are looking for business and technically minded individuals to help support our team from an operational perspective and analyze how data informs our decision making within Customer Success. You will be constantly learning and looking for ways to innovate. You are the type of individual who thrives in a culture where teams collaborate to solve challenging problems.
How You'll Make an Impact:
Dashboard and Report Creation
Reporting and Metrics
Operations
Competencies:
Education Recommendations:
The expected weekly salary range for a student hire in this role is listed below. The base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and school specific salary surveys.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why We're Awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L.
All D2Lers receive:
Full time, permanent employees are also eligible for:
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Business Analyst Q&A's