Business Analyst

City of Belgrade , Serbia
full-time On-site

AI overview

Contribute to delivering innovative, data-driven solutions while managing requirements and collaborating with developers in a dynamic engineering environment.

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for a Business Analyst to join our Engineering Team.

Responsibilities:

  • Efficiently manage requirements: elicit and verify them, as well as support implementation and deployment;
  • Designing object models, states, and transitions in collaboration with developers;
  • Project artifacts creation (Vision & Scope, SRS, Use-Cases, etc.);
  • Review the progress of work with developers and other stakeholders to ensure compliance with initial concepts;
  • Participate in iterative development, providing feedback to developers and making changes to requirements as new needs are identified;
  • Conduct gap analysis to identify areas for process improvement and provide recommendations based on findings;
  • Ensure that implemented features meet business objectives and contribute to measurable improvements in key performance indicators (KPIs);
  • Support stakeholders in understanding technical constraints and propose alternative solutions when needed.

Requirements

  • Proven ability to gather, analyze, and document business requirements;
  • Strong understanding of user experience (UX) principles and best practices;
  • Experience creating UI mockups and prototypes;
  • Experience in producing all major types of artifacts: Vision and Scope documents, SRS;
  • Experience in applying notations such as UML, BPMN, and Data Flow diagrams for documenting requirements;
  • Strong analytical and problem-solving skills;
  • 3+ years of experience as a Business Analyst or a similar role;
  • Experience with Atlassian products (Confluence, Jira);
  • Fluent in Russian;
  • Fluent in English, both written and verbal, with the ability to effectively communicate technical details to diverse stakeholders (minimum B2+ level);
  • Demonstrated ability to think systematically and structure complex information clearly;
  • Be detail-oriented;
  • Knowledge of agile frameworks, such as Scrum or Kanban, and experience working in agile teams.

Key Soft Skills:

  • Excellent communication skills;
  • The capability of conducting voice calls with native English speakers on the client side to elicit requirements, brainstorm ideas, and demonstrate produced artifacts;
  • Ability to resolve conflicts through productive and constructive communication, ensuring project alignment;
  • Ability to think critically, analyze complex problems, and provide creative solutions;
  • High emotional intelligence (EQ), allowing effective collaboration across multicultural teams and hierarchical levels.

Nice-to-Have Skills:

  • Understanding of the principles of microservice architecture;
  • Familiarity with API specifications, and an ability to describe system interactions in technical terms;
  • Hands-on experience with data analysis tools or SQL for querying and validating data;
  • Understanding of cloud platforms, and their role in microservice ecosystems.

Benefits

  • Enjoy 5 health days to focus on your well-being.
  • Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
  • Get a $30 net per month sports compensation to stay active and healthy.
  • Benefit from top-notch medical insurance for peace of mind.
  • Indulge in a variety of snacks available in the office.
  • Join us for exciting corporate events that foster team spirit and fun!

Perks & Benefits Extracted with AI

  • Free Meals & Snacks: Indulge in a variety of snacks available in the office.
  • Health Insurance: Benefit from top-notch medical insurance for peace of mind.
  • Corporate events and team spirit: Join us for exciting corporate events that foster team spirit and fun!
  • Paid Time Off: Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
  • Wellness Stipend: Enjoy 5 health days to focus on your well-being.

Welcome to Neo Group – Where Growth and People Thrive!At Neo Group, our mission is crystal clear: we're driven to achieve profitability and expansion in every operating market we step into. But it's not just about the numbers; it's about fostering an environment where individuals flourish and grow. We're on a mission to establish our presence in as many regions as possible, all while ensuring that our team members are supported and empowered to reach their full potential.Our vision? To build a resilient global business that stands strong in the face of local market changes. We're committed to enhancing the quality of life and growth opportunities for everyone involved, from our employees to our partners and beyond.At the heart of everything we do are our core values: Trust, Development, Stability, People-First, and Accountability. These values aren't just words on a page – they're the guiding principles that shape our culture and drive our decisions every day.Join us at Neo Group, where we're not just building a business – we're building a community where growth and people come first.

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