This role involves transforming ideas into outcomes by leading project requirements and collaborating with diverse stakeholders to solve complex challenges.
Online Education Services (OES) is a vibrant, values-led organisation with a genuine passion for enhancing lives through education. We partner with universities, training institutes, and professional bodies across the globe to develop and deliver immersive, engaging learning experiences that truly make a difference.
Our culture is rooted in four core values: Passion and Perseverance, Teamwork, Agility and Innovation, and Integrity. We are a people-first organisation that thrives on collaboration, connection, and working together — across teams, time zones, and disciplines. We trust our people to deliver, and in return we invest in their growth through a rich variety of projects, programmes, and genuinely challenging work.
Our vision is bold: to be the world's most impactful enabler of education. Every role at OES contributes to that — including this one.
We are looking for a talented and experienced Business Analyst to join our technology delivery team, based at our Birmingham City Centre offices for a 12-month Fixed Term Contract.
In this role, you will sit at the heart of how we turn ideas into outcomes. You will take responsibility for leading project requirements from the very first conversation all the way through to delivery — working with stakeholders across the business to understand their challenges, shape the right solutions, and ensure that what gets built truly solves the problem at hand.
This is a role for someone who is equally comfortable facilitating a workshop with senior stakeholders and getting into the detail with a development team. If you love bringing clarity to complexity and taking ownership of delivery, this could be exactly the right opportunity for you.
We are seeking a Business Analyst who brings both solid practical experience and a genuine drive to deliver outcomes that matter. To be successful in this role, you will need:
You are someone who brings calm, clarity, and structure to complex situations. You ask the right questions, listen carefully, and are skilled at bringing diverse stakeholders together around a shared understanding. You take pride in writing requirements that are genuinely useful — not just ticking a box — and you are motivated by seeing work flow through to successful delivery with minimal rework.
You thrive in agile environments, embrace change with a positive mindset, and understand that great business analysis is ultimately about building the right thing, in the right way, for the right people.
You will report directly to the IT Delivery Manager and build strong working relationships across the organisation, including:
Your role will place you at the intersection of business and technology — a trusted partner to everyone you work with.
In this role, you will know you are making an impact when:
If you are a Business Analyst who is ready to bring your skills to a role where they will genuinely matter, we would love to hear from you.
Please submit your CV alongside a brief note about your BA experience and what draws you to this opportunity at OES. We are proud to be an inclusive employer and warmly welcome applications from people of all backgrounds and experiences.
OES partners with universities and training institutes to create immersive and engaging online learning experiences that enhance lives through education. By focusing on student success and collaborative approaches, we aim to be a key enabler of impactful educational programs tailored for the digital era.
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