Business Analyst

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

Blackline Safety’s Business Solution Analyst serves as both a Business Analyst and a Project Manager for smaller initiatives. With at least five years of business analysis experience and exposure to project management, this individual partners with the internal BIT team and cross-functional departments to identify, evaluate, and implement effective business, IT hardware, and software solutions.

The successful candidate will follow Blackline Safety’s established project methodology—from initial intake and triage through evaluation, requirements gathering, and presentation of solution options to stakeholders—then provide project support if the initiative is approved and funded. They will translate business needs into actionable technology plans and help drive projects to successful completion.

Key Responsibilities:

Project Process & Governance

• Adhere to the full BIT project lifecycle: initial triage, evaluation, requirements gathering, solution presentation, and post-approval support.
• Ensure all documentation, approvals follow defined BIT procedures and tools.

Requirements Gathering & Analysis

• Collaborate with stakeholders to elicit, document, and prioritize functional and non-functional requirements.
• Facilitate workshops, interviews, and process-mapping sessions to capture current and desired workflows.
• Translate requirements into clear specifications and user stories.

Solution Design & Recommendation

• Assess potential technology, hardware, or software solutions that align with business objectives.
• Conduct feasibility studies, cost/benefit analyses, and risk assessments.
• Present solution options to stakeholder groups in a clear and compelling manner.

Stakeholder Communication & Alignment

• Act as the primary liaison between business units and IT, ensuring mutual understanding and alignment.
• Prepare professional documentation, status reports, and executive presentations.
• Lead discussions and presentations for large or diverse groups with confidence.

Process Improvement & Best Practices

• Identify opportunities to streamline business processes and enhance system utilization.
• Promote and apply industry best practices including BABOK, Agile, Waterfall, Lean methodologies).
• Support continuous improvement within the BIT team.

Testing & Implementation Support

• Develop test plans and coordinate user acceptance testing (UAT).
• Assist with change management, training, and post-implementation reviews.
• Monitor solution performance and recommend enhancements.

Project Management for Small Initiatives

• Plan and manage smaller BIT projects, including scope, schedule, budget, and resources.
• Monitor progress, identify risks, and communicate updates to stakeholders.
• Drive timely delivery and high-quality outcomes.

Qualifications

Required:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst in IT or a similar environment.
• Exceptional written and verbal communication skills, with confidence presenting to large stakeholder groups.
• Strong business acumen and understanding of how technology supports organizational goals.
• Proven ability to create business process models, requirements documentation, and user stories.
• Experience in leading vendor selection processes, evaluating software products or solutions to meet organizational needs, and managing third-party vendors, including contract negotiation, performance evaluation, and service-level agreements (SLAs).
• Demonstrated ability to manage small to medium projects following formal project processes.

Preferred / Nice to Have

• Experience with enterprise systems and tools (ERP, CPQ, analytics platforms, Microsoft ).
• Professional certifications such as CBAP, PMI-PBA, or PMP.
• Knowledge of IT infrastructure or hardware solutions.
• Experience working with global teams or understanding cross-cultural business dynamics, particularly if the organization operates internationally.
• Awareness of cybersecurity best practices and principles to ensure that solutions align with internal security protocols and protect sensitive data.
• Experience evaluating and managing third-party vendors, including contract negotiation, vendor performance evaluation, and service-level agreements (SLAs).

Soft Skills:

• Strong interpersonal and facilitation skills; comfortable engaging at all organizational levels.
• Critical thinker with excellent problem-solving abilities.
• Highly organized and capable of juggling multiple priorities in a fast-paced environment.
• Proactive, self-motivated, and collaborative.

About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit www.blacklinesafety.com

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

Disclaimer:

Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.