Business Analyst - Bilingual (English/Korean)

AI overview

Collaborate with cross-functional teams to enhance IT asset management and optimize workspace solutions while addressing market needs and competitive strategies.
  • Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users
  • Manage the service and operation for a smooth service and operation for the customer
  • Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality
  • Assesses product market data by interacting with sales, customer success, and customers.
  • Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions.
  • Understands the competitive landscape and help define competitive strategy.
  • Create and update solution documents, including manuals, marketing contents, and report

     

  • Bachelor’s degree preferred and/or related work experience
  • One to Three years or more of asset management or corporate employee service operations or project management
  • Proficient with MS offices like excel, word, power point etc
  • Prefers for three or more years of experience in Product Management and enterprise SaaS products support
  • Strong communication and project coordination skills
  • Bilingual (Korean) required

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Salary
$55,000 – $59,000 per year
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