Business Analyst

About AvePoint

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

About the Role 

As a Business Analyst, you will be responsible for leading requirements gathering and analysis activities, preparing and delivering written and oral communications, participating in testing activities, helping design methods and procedures for internal and external projects. This role is for someone who has enterprise software solutions experience.

Specific responsibilities include, but are not limited to:

• Reviewing, modifying and recommending the business requirements and user requirement for the project, and translate these into functional requirements.
• Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Elicit and document business processes
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: functional requirements, business requirements, use cases
• Collaborate with cross-functional teams to provide viable solutions which meet aligned requirements
• Other related tasks to be assigned from time to time

OK, I'm interested... is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

What you will bring to our team:

• Bachelor’s Degree in Computer Science, Engineering, Information Technology or relevant
• At least 3 years of business analysis or related working experience
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies
• Working with global, cross-cultural teams
• Understanding of Microsoft 365 & Microsoft Office Suite (Word, Excel, PowerPoint)
• Understands Internet, Intranet, Extranet and client/server architectures
• Professional experience with requirements gathering and analysis
• Experience producing and analyzing As-Is and To-Be documentation
• Experience preparing and delivering written and oral communications
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Amenable for out of the country business trip opportunities to work on a certain project
• Business Analyst certification (CBAP/CCBA) is preferred

What’s in it for you?

• HMO coverage from day 1 of employment (plus 2 free dependents)
• Group life insurance (upon regularization)
• Paid annual and sick leaves (convertible into cash)
• Paid compassionate leave (5 days)
• Employee Dedication Award (years of service)
• Employee Referral Bonus Program
• Promoting diversity and inclusion
• Business Travel Opportunity (Top Performers)
• Hybrid Working Arrangement (3 days onsite & 2 days work-from-home)
• Competitive compensation package, Performance bonuses/incentives
• Career growth & advancement opportunities
  *Terms and conditions apply

 AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drive our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

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