Business Analyst

• Models and documents value chain/streams, business processes, roles, capabilities and data.
• Elicits and analyses business needs, requirements and user stories,
• Supports business experts and product owners during definition of requirements and software
• development
• Maintains and tracks requirements/user stories in systems lifecycle
• Transfers business, users and technical needs into business requirements specification,
• Maps business goals, project benefits, priorities, components, system features
• Analyses available systems
• Supports identification of options for potential solutions
• Supports preparation of business cases and feasibility studies
• Contributes to systems design, testing, quality assurance, change management.
• Responsible for designing, validating, and testing business processes for achieving business process excellence
• Responsible for taking a holistic approach in the planning and managing of a programmes for
• continuous improvements of business processes
• Responsible for coaching organisation's staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes
• Collaborates with owners of end-to-end processes to continually seek out process improvements
• Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)
• Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs
• Quantitatively analyses business processes, performing cost-benefit and what-if analysis
• Plans organizational changes process
• Implements performance monitoring systems for business processes
• Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)
• Supports definition of transition roadmaps for business architectures
   

• Bachelor's diploma & 8 years of experience
• Working knowledge of English: C1 level or higher
• Has gone at least 1 time through the complete lifecycle of the software solution
• Knowledge in business processes modelling using BPMN notation,
• Knowledge in requirements/user stories elicitation and analysis,
• Knows analysis/modelling notations like UML (capability diagram, activity diagram, state
• diagram, logical data model etc.)
• Is proficient in using modelling tools like Sparx Enterprise Architect, Aris Architect or others
• Presents excellent analytical and communication skills
• Holds ability to create and maintain analytical and project documentation effectively
• Presents problem solving skills
• Has knowledge or experience from projects in the area of authentic and false identity and
• travel documents.
• Has knowledge or experience from projects related to systems processing large number of
• images.

At least 2 certifications among:

• Certified Business Analysis Professional (CBAP) or equivalent
• Certified UML Professional certificate at foundation level or BPM 2 fundamental level or
• equivalent
• or equivalent certifications recognized internationally (subject to acceptance as a valid
• credential by the Contracting Authority)