Business Analyst ( 4 Months Contract ) Onsite in Abu Dhabi - Octopus by RTG

AI overview

Lead customer journey mapping exercises and collaborate with stakeholders to translate business objectives into actionable insights for a financial services client.

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities

  • Lead and support customer journey mapping exercises for a financial services client.
  • Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
  • Translate business needs into clear functional requirements and actionable insights.
  • Work closely with CRM and Martech teams to align business objectives with technical capabilities.
  • Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Requirements

Experience

  • 5–7 years of solid, relevant experience as a Business Analyst.

Industry Knowledge

  • Strong familiarity with the financial services industry.

Technical Exposure

  • Hands-on experience working with CRM and Martech platforms.

Soft Skills

  • Proactive, collaborative, and approachable.
  • Strong stakeholder management and communication skills.
  • Ability to work effectively in fast-paced, client-facing environments.

Location & Availability

  • Available to work onsite in the UAE for the full 4-month duration.
  • Available to start by the last week of February.

robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.

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