The Bunny House Helper is a seasonal role that will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guests and/or residents expectations. This position will greet guests/residents, assist with posing children on the Easter Bunny’s lap and work to provide a memorable holiday experience. Bunny House Helper’s will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality.
ESSENTIAL FUNCTIONS
Utilize all resources available to ensure full knowledge and understanding of Caruso property, in order to provide an exceptional 5-star service experience for our guests and/or residents.
Comfortable with welcoming our valued guests using a variety of seasonal greetings.
Help monitor line queue and (assist and execute with any special property related requests from guests/residents)
Other duties as assigned.
Physical demands and work environment:
Ability to understand and communicate effectively in English
Able to push a Bell Cart or Flat Bed up to 30 pounds
Sitting, standing and/or walking up to 8 hours a day
Equipment used: phone system, computer, radio, (bell cart/flatbed, iPAD, DSLR Camera)
Must be clean shaven at all times
Uniform provided must be worn properly and in accordance to the uniform standards within the policies and procedures of this role.
MINIMUM REQUIRED QUALIFICATIONS
Ability to provide superb customer service skills, while maintaining a professional and friendly demeanor at all times.
Minimum of two years experience in a hospitality setting preferred.
Excellent verbal communication skills; Professional and pleasant tone of service.
Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire Concierge team needs.
Must have a happy, cheerful attitude and the ability to make kids smile; experience working with children preferred.
Patience.
Must love the holidays!
Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.
