Building Maintenance and Repair Specialist

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves. From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. Insider is looking for a Building Maintenance and Repair Specialist to keep our facilities running seamlessly and ensure our workspaces meet the high standards of a fast-paced, global scale-up. This person will perform repair, maintenance, and troubleshooting of building infrastructure and fixtures, covering electrical, mechanical, plumbing, HVAC, and lighting systems. They will conduct daily inspection rounds to identify potential malfunctions, plan and execute preventive maintenance, and coordinate with external service providers to ensure quality and timely completion of all work. Precision in record-keeping, adherence to occupational health and safety regulations, and a proactive, results-driven approach are essential. Speed is the expectation, excellence is the baseline. Responsibilities;

Perform repair, maintenance, and troubleshooting of building infrastructure and fixtures within company facilities and common areas,

Carry out regular maintenance of electrical, mechanical, plumbing, HVAC, and lighting systems,

Conduct daily inspection rounds to identify potential malfunctions and plan necessary preventive maintenance,

Coordinate with external service providers (e.g., maintenance and repair companies) and follow up on completed work,

Keep accurate records of all maintenance and repair activities,

Ensure all work is performed in compliance with occupational health and safety regulations.

Requirements;

Aged between 27 and 35,

Graduate of a vocational or technical high school (preferably in Electrical, Mechanical, HVAC, or Plumbing departments),

Minimum 3 years of experience in building maintenance and repair,

Knowledge of electrical, plumbing, HVAC, and mechanical systems,

Skilled in troubleshooting, maintenance planning, and execution,

Strong sense of responsibility, good communication skills, and ability to work well in a team,

Flexible and able to adapt to varying working hours when required,

Preferably familiar with building automation systems,

Completed military service (for male candidates),

Possesses a valid Class B driver’s license and is an active driver.