Build Supervisor - Midlands

About us:
Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.

And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.

Conventional home broadband doesn’t always work for them.

Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.

We take the complexity out of connectivity.

The opportunity:
The Build Supervisor will help us drive the completion and quality of our Wifi installations across the UK, ensuring that contractors work follows our high standards, and where required take a more proactive lead in completing installations. To ensure that each project is delivered as planned the Build Supervisor will oversee the cabling, CAB and electrical work elements of our build contractors to ensure that our network is presented on time for any project stakeholders. The task objectives are to support the Project Manager in ensuring project milestones are completed on time, within budget and to the high standards and quality set by the business or our clients. 

Key areas of focus:
Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. 

• Supervising contractor installation teams in the field, ensuring that any project-specific quality or technical standards are well understood by the project team and contractor teams 

• Assist the Project Manager in key tasks associated to client sites including; performance managing contractor resource, reporting and site handover documentation including quality assessments. 

• Assess works completed by a 3rd party to allow sign off 

• Verifying at relevant project stages (‘sign-off’) that these standards have been achieved (or triggering remedial action required) 

• Ensure that Wifinity H&S requirements are being always adhered to 

• Maintaining relationships between our clients and our build partners; handling, managing and highlighting areas of concern for feedback and future improvement mechanisms to be initiated 

• Producing post installation audit reports, containing factual information that allows feedback to be relayed in a positive and constructive manner that drives improvement 

• Awareness of the differing demographic in our various client bases, and being sensitive to the nuances that can arise from an installation as a result 

• Complete Adhoc patching, minor remedial or support of go lives as directed by the project manager 

• Work with other Build Supervisors to align standards and better ways of working. Input recommendations for change into the company standards and specifications. 

About you:
You will be a people person with a keen eye for detail with the ability to manage multiple ongoing projects on location. You value quality and have high standards when it comes to a finished product and are able to effectively communicate feedback, both positive and constructive to varied audiences. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that has: 

• A UK Driving License 
• Experience and qualification within street works. Understanding of the New Roads & Streetworks Act.  

• Understanding of FTTP, Openreach network and Civils delivery.  

• Confidence using IT equipment and hand tools 

• Ability and reliability to work in a team and be a self-motivator 

• Flexibility to working in different locations in the region 

• Ability to produce audit reports with your findings in a clear, concise and digestible manner 

• Excellent time management skills 

• Effective communication and keen attention to detail 

Your experience:

• Experience of managing teams and effectively managing build partner performance 

• Good understanding of Wireless Network Technologies and structured cabling 

• Ability to communicate using ‘industry language and terminology’ with our build contractors 

• Experience of working with/for telecommunications operators or service partners 

It would be nice to also have, but not essential: 

• The ability to perform post Ekahau Wireless surveys (training can be provided) 

• CDM awareness 
• Working at heights training 

We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check.

At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect.

This advert can be available in other formats (upon request) for those who require it, please contact [email protected] for assistance.