Broadband & Telecommunications Customer Service Representative

Bismarck , United States

AI overview

Be the first point of contact for customers, assisting them with service inquiries while supporting rural communities with reliable connectivity.
Apprenticely is helping Central Arkansas Telephone Cooperative (CATC) hire a Broadband &Telecommunications Customer Service Representative in Bismarck, AR.  About the Employer:  Central Arkansas Telephone Cooperative (CATC) is a member-owned rural cooperative committed to delivering reliable broadband and telecommunications services to the communities we serve. Our mission is to support local residents, businesses, and farms with dependable connectivity and exceptional service. As a cooperative, we prioritize people and strive to strengthen rural communities through service, fairness, and innovation. We live by our moto: “Owned by those we serve”
What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT! 

How does the interview process work? We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!

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The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30
SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: https://apprenticely.org/privacy-policy/

The Arkansas Center for Data Science is a nonprofit working to grow Arkansas' IT talent pipeline. Through apprenticeships, training resources, and educational programs, we're advancing the state's technology workforce in data science, information techn...

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Salary
$17 – $19 per hour
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