Brand & Service Design Senior Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Brand & Service Design Senior Manager in United States.

In this role, you will lead the evolution of a high-impact brand and service experience, shaping how users engage across digital platforms, communications, and customer touchpoints. You will oversee the development of design systems, strengthen visual and verbal identity, and ensure coherence across marketing, product, and service environments. This position blends strategic vision with hands-on design execution, providing the opportunity to lead a multidisciplinary team while driving creative excellence. You will collaborate with cross-functional partners to align brand expression with business goals and user needs. This is an ideal role for a senior design leader who thrives at the intersection of brand, experience, and human-centered innovation.

Accountabilities

• Lead major brand and service design initiatives from concept to execution, ensuring consistent, high-quality creative output.
• Manage, mentor, and grow a multidisciplinary team of brand, service, and content designers, fostering collaboration and continuous improvement.
• Evolve and refine the brand system to be more expressive, cohesive, and scalable across all channels.
• Provide clear design direction, working closely with internal teams and external partners to maintain brand alignment.
• Build systems, guidelines, libraries, and workflows that support efficient and scalable brand implementation.
• Partner with marketing, product, and customer-facing teams to create experiences that reflect strategic priorities and resonate with users.
• Raise the bar on design execution, bringing strong attention to detail and a forward-thinking creative approach.
• Travel periodically for workshops, team collaboration, and leadership alignment.

Requirements

• Bachelor’s or Master’s degree in Graphic Design, Visual Communication, or a related field.
• Minimum 10 years of relevant professional experience, including 5+ years in a brand design leadership role.
• Demonstrated experience developing distinctive creative concepts, visual identities, and multi-channel brand experiences.
• Experience managing and mentoring design teams, supporting talent development and creative growth.
• Proficiency with tools such as Figma and Adobe Creative Suite.
• Strong aesthetic sensibility and the ability to bring bold creative ideas to life.
• Excellent communication and storytelling skills with the ability to influence across teams and levels.
• Experience collaborating with cross-functional teams in product, marketing, and service environments.
• Ability to translate user insights into design decisions that support strategic and business goals.
• Experience working in healthcare or health technology is a strong plus.

Benefits

• Base salary range of 127,300 to 254,700 annually, with geographic adjustments where applicable.
• Free medical coverage eligibility under the Health Investment Plan (HIP PPO) starting next calendar year.
• Strong retirement savings plan with a high employer contribution.
• Tuition reimbursement, student debt assistance programs, and access to low-cost bachelor’s degree pathways.
• Paid time off, paid holidays, and flexible remote working arrangements.
• Comprehensive health, wellness, and family-support benefits.
• Recognition programs and career development opportunities in a globally respected organization.
• 25 percent travel for collaboration, workshops, and team alignment.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
This process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, it is shared directly with the company that owns the job opening. Their internal hiring team then manages interviews and further steps.
Thank you for your interest!

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