Branch Manager (m/v/d)

TLDR

Lead a dynamic team and optimize operational processes in a fast-paced hub environment, ensuring efficient delivery and exceptional customer experience.

  • Manage and optimise the operational flow of the hub, ensuring the picking, packing, and delivery processes are efficient and meet customer expectations;
  • Lead, coach, and inspire a team of 3-5 shift leads, providing guidance and support to ensure high performance and engagement;
  • Ensure that the customer experience is always top-notch, making sure orders are processed correctly and delivered on time;
  • Recruit, onboard, and train new pickers and riders, ensuring they are equipped to perform their roles efficiently and safely;
  • Manage and maintain the schedule for pickers, riders, and shift leads, ensuring proper coverage for all shifts while keeping operations running smoothly;
  • Foster an inspiring, motivating, and collaborative environment where everyone feels supported and driven to succeed.
  • You have at least 3 years of experience in an operational role, with a focus on process optimisation and team management;
  • You have experience managing a team, with strong skills in coaching, developing talent, and providing feedback;
  • You love structure and thrive in optimising processes to ensure everything runs like clockwork;
  • You’re comfortable in a fast-paced, dynamic environment where priorities shift quickly and efficiency is key;
  • You believe that success is a team effort and enjoy working collaboratively to achieve goals;
  • You are fluent in English; Dutch is a plus;
  • You are available to work fulltime.
  • A salary between €3200 and €3900 per month;
  • A start-up environment with growth opportunities;
  • An environment where you have a lot of impact and your ideas immediately come to fruition;
  • A young and dynamic team;
  • A flexible employer;
  • Based on performance, there is an opportunity to earn a bonus of up to 12% of your salary.

Flink evaluates all applicants based on competencies and work experience, without considering age, gender, origin, sexual preference or religion.

Flink is a quick commerce grocery delivery service in Europe that leverages technology to deliver fresh, high-quality groceries to customers in minutes. Focused on sustainability, Flink utilizes electric bikes for deliveries and operates around 150 hubs across 90 cities in Germany and the Netherlands, making it one of the fastest-growing companies in the region.

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Salary
€3.200 – €3.900 per month
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