BPO CALL CENTRE - Customer service representative
Bilingual candidates in Mandarin & English will be given priority.
Job scope: To attend to customer's billing & utilities related queries and requests.
Channels: Calls & emails
Requirements:
With at least 1-year of experience in customer service.
Preference for candidates with Call Centre experience – Voice & Non-Voice.
Excellent English proficiency (Spoken & Written).
Proficient in Microsoft office.
Swift typing skills.
Location:
Training: Taman Bukit Indah/Taman Molek branch
Office/working location: Taman Molek
Working Hours:
Monday-Friday: 8 AM – 5 PM/ 8:30 AM – 5:30 PM / 9 AM – 6 PM (Rotational Shifts)
Alternate Saturdays/Sundays: 9AM – 1 PM
Holidays based on Singapore Public Holidays
Remuneration
Salary: RM2,800.00 - RM3,000.00 per month (English)
Salary: RM3,100.00 - RM3,400.00 per month (Bilingual English & Mandarin)
Probation period: Minimum 3 months’ probation.
Benefits
KPI incentive upon completion of probation and confirmation: Up to RM300 KPI Incentive
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies.With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.Our Specialties Direct Hire, Contingent Staffing, Managed Outsourced Services..
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Customer Service Representative Q&A's