Boutique Attendant, Season 2026 - Splendido, a Belmond Hotel Portofino

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. Become part of a caring team of professionals striving for excellence.

At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

For the next season 2026, we are looking for a Boutique Attendant to join our Boutique team.

The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/she is passionate about service and willing to grow professionally.

He/She will Report to the Boutique Supervisor.

Main Duties & Responsabilities

• Greeting all guests with a warm and professional demeanor.
• Providing detailed information about products, materials, and brand history.
• Managing sales transactions with precision and efficiency.
• Maintaining the order and elegant display of the boutique.
• Assisting with inventory management and merchandise replenishment.
• Contributing to creating an inviting atmosphere and a memorable shopping experience.
• Collaborating with the team to achieve sales and customer satisfaction goals.

Requirements

• Previous experience as a Sales Assistant, Boutique Assistant, or in a similar customer facing role, preferably within a luxury retail or hospitality environment.
• Impeccable personal presentation and grooming standards.
• Excellent interpersonal and communication skills.
• A confident, proactive, and courteous personality with a strong client focus.
• Fluent in Italian and English. Additional languages are a strong advantage.
  

Benefits

• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Boutique Attendant.
• Start date: April/ May 2026 to End date: November 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Salary as by CCNL, separate payslip for 13°,14° and TFR Welfare incentive based on quality goals.
• Accomodation in double room in our staff house including breakfast.
• Bus ticket as benefit for the contract period.
• Staff cantine.
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.

About Belmond

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.