Board & Operations Infrastructure Lead / Senior EA

Board & Operations Infrastructure Lead / Senior EA

Location: London

Hybrid | Full-time

Compensation: £50K - £75K

We are an early-stage B2B cross-border payments platform bridging the gap between traditional finance and digital assets. By utilizing crypto rails, we enable businesses to pay, convert, and earn yield across Crypto, Stablecoins, and Fiat within a regulated framework.

As we scale our digital financial infrastructure, we are looking for a Board & Operations Infrastructure Lead to serve as the "operational integrator" for our leadership team. This is a high-impact role designed to install the systems, structure, and execution discipline required to run a high-growth regulated business.

This is not a traditional Executive Assistant or Compliance role. You will be the architect of our internal workflows, working directly with the Board and Founders to reduce operational noise and ensure that every strategic commitment is tracked, owned, and executed.

What You’ll Do

• Operational Infrastructure: Design, install, and manage a company-wide Project Management (PM) system to streamline cross-functional work.
• Board Governance: Manage the cadence of board meetings, including the preparation of board packs, action logs, and tracking deliverables.
• Execution Discipline: Build and maintain structured Gantt charts and workstreams, ensuring senior stakeholders meet deadlines and commitments.
• Process Optimization: Audit and restructure document repositories and internal reporting cadences to create a "single source of truth."
• Regulatory Support: Support the documentation process for regulatory and banking applications, maintaining live trackers for licensing milestones.
• Founder Support: Measurably reduce the operational tracking burden on founders by building operational health dashboards and escalation protocols.

The 180-Day Roadmap

We believe in clarity from day one. Your initial focus will be:

• Days 1–30 (Audit): Map active workstreams, identify structural gaps, and propose a company-wide PM system.
• Days 30–90 (Build): Implement the PM system, build a 12-month master Gantt, and standardize board reporting.
• Days 90–180 (Scale): Automate reporting, install escalation protocols, and measurably reduce the founder's operational burden.
• Final Outcome: A high-accountability environment where "hidden deadlines" don't exist.

Requirements

• Experience: 3–7 years of professional experience, ideally within a fast-scaling startup or a structured corporate environment.
• Systems Expertise: Proven track record of implementing operational systems or PM tools (e.g., Asana, Monday.com, ClickUp) across a business.
• Mindset: You think in terms of structure, ownership, and timelines. You are obsessively organized and thrive in high-accountability environments.
• Interpersonal Strength: You are comfortable—and effective—at chasing senior stakeholders to ensure follow-through.
• Agency: You are a practical, execution-focused individual who enjoys building order from complexity.
• Bonus: Experience in regulated environments (Fintech, Crypto, or Banking) is helpful but not required. An execution-first mindset is essential.

Benefits

• Salary: £50,000 – £75,000 (Dependent on Experience).
• Flexibility: Remote-first culture with a weekly touchpoint in London to maintain team cohesion.
• Exposure: Direct access to Board-level operations and senior leadership in the crypto/fintech space.
• Growth: A clear 180-day roadmap with the autonomy to design the operational blueprint of the company

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Commitment to Equality and Accessibility:

At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing [email protected].

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