Biomed – Infusion Pump Technician

AI overview

Join a dedicated in-house team to diagnose and repair infusion pumps, ensuring essential medical equipment functions effectively for patient care across facilities in North America.

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.


PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the job

Bio-Medical Equipment Service Co. (BMES) is seeking a quality-focused Infusion Pump Repair Technician to join our in-house depot team. In this full-time role, you will be responsible for the diagnostics, preventive maintenance, calibration, and repair of infusion pumps from leading manufacturers (Alaris, B. Braun, Medfusion, Baxter, etc.) for medical facilities throughout North America. This role requires a trustworthy and driven team player to help us fulfill our mission to keep equipment healthy for patient care.  BMES offers you competitive compensation with excellent benefits in a culture that lives out its’ core values!

Key Responsibilities:

  • Troubleshoot, inspect, maintain, repair, and calibrate a comprehensive range of medical equipment and devices down to the component-level
  • Refurbish used medical equipment and instruments for resale
  • Provide customer-centric technical support/solutions to clinical health providers
  • Collaborate with internal teams to assist with company goals and objectives
  • Drive continuous improvement on yields, work in process, quality and efficiency through continual learning
  • Maintain compliance to BMES policies and Quality Management System
  • Maintain clean, safe work area and properly discard scrap materials

 

Required Skills and Qualifications:

  • High School Diploma and technical school certificate/training/degree, or equivalent work experience
  • Basic understanding of electronic and mechanical components
  • Ability to read, understand, and interpret technical service manuals and training guides, including small print
  • Ability to define problems, establish facts, and draw valid conclusions
  • Ability to independently perform duties and make decisions based on education and experience
  • Ability to operate a Windows PC with cloud-based software
  • Ability to complete required service and repair documentation
  • Ability to effectively communicate with customers and team members
  • Ability to lift up to 40 lbs
  • Willingness to build trust with fellow team members, produce results, and accept ownership of your responsibilities, performance, and actions
  • Willingness to perform other duties and responsibilities as assigned

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read more about us here:

· PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

· PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025

· PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025

· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025

· WSJ: Bain Capital Private Equity Scoops Up PartsSource

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and provide an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required.

 

PartsSource is the leading B2B marketplace for MedTech replacement parts and services, and the largest B2B online marketplace in US healthcare, transforming one of the largest industries in the world. The company provides an integrated suite of software and marketplace technology tools to help hospitals efficiently source on-demand parts and services and empowers vendors to grow their businesses. Today, PartsSource’s marketplace connects more than 3,500 hospitals and 15,000 clinics with more than 6,000 MedTech OEMs and 2,000 MedTech repair professionals across the country in a single integrated network. PartsSource has augmented that capability with PartsSource PRO, an enterprise-grade SaaS platform which automates core workflows while embedding sophisticated decisioning and analytics capabilities. The platform empowers operational personnel to rapidly acquire essential goods and services from a long tail of global supply chain partners, allowing for increased reliability, increased savings, and reduced inefficiencies. Bain Capital acquired the company in July 2021 following several years of rapid growth. This new capital will be used to fund innovation and expansion as PartsSource increases clinical call points, builds more sophisticated workflow automation software, and expands into adjacent verticals.

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