Binance Accelerator Programme - Campaigns Operations, Binance Square

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. About Binance Accelerator Program Binance Accelerator Program is a concise fixed-term program designed for Early Career Talent to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about BAP Program HERE   Who may apply  Current university students and recent graduates About Binance Square   Binance Square aims to be the one-stop social platform for the latest trends in Web3 and crypto. With a vast selection of content from renowned crypto experts, avid enthusiasts, and trusted media sources, the platform serves as a bridge between content creators and their followers, customizing users’ feeds based on their respective engagement history. Join us to be part of a team that is shaping the future of social interaction in the crypto space.   Responsibilities:

Assist in the full lifecycle of Square campaign operations, including drafting campaign documentation, managing backend configurations, coordinating on-site promotions (banners, push notifications, and pop-ups), overseeing campaign launches, tracking ongoing progress and post-campaign management.

Collect & extract frequently-appeared cases from user inquiries, work with Product and Tech teams to debug issues, verify fixes, and reduce the number of potential user cases.

Handle escalated user tickets from the Mod & Customer Service team, maintain FAQs and other user documents to ensure consistent communication and improve user experience. 

Monitor real-time campaign data and deliver post-campaign reports with actionable insights for future optimization.

Plan, coordinate, and launch integrated growth initiatives and campaigns in partnership with cross-functional teams to accelerate scalable user and content growth.

Requirements:

Recent graduate, with a strong interest in crypto, blockchain, and digital communities.

Past experience in Web3, content or creator economy is a plus advantage.

Strong bilingual communication skills in English and Mandarin, with the ability to effectively engage vendors and internal stakeholders across regions.

Execution excellence with attention to details and a high level of patience and accountability.

Good communication and collaboration skills with ability to think critically and solve problems independently.

Resourceful, proactive, and eager to learn in a fast-paced, entrepreneurial environment.