Billing Specialist

AHEAD' s clients require a strong level of customer service as most transactions are significant in dollar amount and can be complex in nature. Customers are located throughout the world and transactions are executed in both US Dollars and foreign currencies. Billing specialist will be responsible for accurate billing and invoicing to our customers. Key Roles and Responsibilities

Prepare and distribute customer invoices on a daily basis, ensuring timely and accurate information

Utilize AvaIara (sales tax software) to ensure accurate sales tax is assessed

Interact with sales and operations teams to ensure accuracy of customer correspondence

Maintain database of tax-exempt customers

Partner with accounting team to improve processes and controls

Respond to requests from external auditors

Identify opportunities to improve efficiencies across teams

Assist team members with special projects as needed

Maintain positive relationships with stakeholders and customers

Required Knowledge/Skills/Abilities

Graduate or Post Graduate Degree in Accounting/Finance

Good experience and knowledge of Microsoft Excel and PowerPoint

Strong critical thinking and analytical skills, desire to learn processes from beginning to end

Knowledge and experience with financial reporting systems; preferably Salesforce

Excellent written and verbal communication skills

Demonstrated ability to work cross-functionally in hands on capacity

Ability to manage multiple tasks in a fast-paced environment

Ability to work effectively under tight timelines and schedules

Proactively and effectively communicate status and challenges encountered

Required Experience

At least 4-5 years of work experience in Billing process in MNC environment