Billing Coordinator UKIME (Dentons Business Services EMEA)

Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa.

As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. 

At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. 

As you will be supporting employees based in the UK and Ireland, your work schedule will follow UK working hours, and the UK calendar of bank holidays will apply.

Role

To provide support to a PRM partner and their PSE to deliver a first-class service focusing on billing and providing support with finance-based tasks/activities and finance administrative support. This role will work closely with our accounts team to ensure the efficient management of the billing process. The role will include assisting with the same tasks for other partners and fee earners in the PRM team from time to time.

Responsibilities

Financial Administration

• Using Elite to assist with the billing process.
• Responsibility for processing bills, including:

-attending internal meetings with the PRM partner

-generating WIP reports from the system, checking the rates are correct, reviewing the narratives and highlighting any non-chargeable entries and correcting spelling errors, saving to the system, and sharing with the relevant team members and the PRM partner

-following client-specific protocols

-processing invoices using 3E

-sending the invoices to clients

-closing relevant files

-liaising with the billing team, producing the relevant documentation and reports and prompting fee earners to complete all necessary paperwork

-preparing and assisting with client communication

-working closely with the accounts team, being part of any change programme as and when billing processes change.

-liaising with relevant departments regarding billing, following up bills and payments as necessary.

• Managing multi-jurisdictional retainers and projects, including:

-liaising with international offices and third-party law firms to obtain hours updates and monthly invoices

-preparing hours updates for clients

-preparing monthly retainer invoices

• Supporting fee earners with closing InTapp entries and assisting with narratives where required.
• Logging third-party invoices as disbursements

Routine Organisation and Planning

• Attending meetings and managing workload to meet billing deadlines

Matter Opening Administration

• Supporting completion of NBI forms.
• Arranging routine conflicts and AML checks.
• Ensuring all parties lists and contact lists are prepared and kept up to date.

General Administration

• Assistance with general process driven tasks when required.

Requirements

• 3+ years’ of previous experience in a billing, finance operations, or client accounting role
• Solid understanding of billing processes and payment tracking
• Strong communication skills; comfortable working with clients, partners, and finance teams
• Fluency in written and spoken English (at least B2/C1 level) necessary for day-by-day work in English
• Proactive, detail-oriented, and able to take full ownership of billing tasks
• Team player with a focus on process improvement and best practices

Benefits

• Private medical healthcare provided by Medicover 

• MultiSport card 

• Benefit Cafeteria system 

• Veterinary care for your pet provided by PetHelp 

• Option to join a private insurance plan 

• An additional day off for your birthday 

• Tailored learning & development opportunities 

• Hybrid work model with a modern office in Warsaw city center