About us:
Omny Group (https://omnygroup.co.uk/) is a rapidly growing HR outsourcing business based in Maidstone, providing its UK-wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best, the personal touch.
Having achieved a strong reputation for customer service, we are always on the lookout for new team members who share our passion for great service too.
Responsibilities:
- Taking ownership of the full billing cycle, ensuring invoices are raised accurately and on time
- Preparing and validating billing data from operations, sales, and service teams
- Processing invoices, credit notes, adjustments, and statements efficiently
- Performing control checks to ensure invoices align with work completed in core operational systems
- Monitoring customer accounts and producing aged debt reports
- Proactively chasing overdue invoices via phone, email, and written communication
- Negotiating payment plans while maintaining positive customer relationships
- Resolving billing queries and disputes quickly and professionally
- Escalating overdue accounts and supporting debt recovery actions when required
- Preparing accurate billing and credit control data for management and month-end reporting
The successful candidate will be able to demonstrate the following:
- Proven, hands-on experience in billing and credit control (essential)
- Experience in accounts receivable, collections, or similar finance-related roles
- Excellent attention to detail with a structured, process-driven approach
- Confident and professional communication skills, both written and verbal
- Strong Excel skills for reporting, reconciliation, and data preparation
- Experience using billing, ERP, or CRM systems (Xero experience is desirable but not essential)
- Strong commercial awareness and customer-focused approach
- Minimum education A levels (Or equivalent), further education is advantageous
In return we are offering:
- Hybrid working – 4 days office-based in Maidstone with 1 day working remotely
- 25 days annual leave plus bank holidays, plus your birthday off
- Additional annual leave, holiday entitlement increases by 1 extra day after 3 years’ service, up to 5 additional days
- Private Medical Insurance available following successful completion of the probationary period
- Pension scheme with 5% employee and 3% employer contributions
- Life assurance coverage
- Employee Assistance Programme available from day one
- Cycle to Work scheme available after the probationary period
Interested? Then APPLY now for immediate consideration.
