Bilingual Sales Coordinator (English-Spanish) - Remote

Are you the driving force that transforms interest into life-changing experiences?

About Us.

Mangone Law Firm, LLC is a New Jersey-based immigration law firm that has been dedicated since 2012 to helping new Americans obtain legal status in the U.S. We proudly represent immigrants nationwide and are fully committed to excellence in customer service — deeply understanding our clients’ challenges and genuinely caring about their outcomes. We’re fueled by a strong corporate culture and clear core values. We’re prepared for a bright future and we’re looking for talented people who want to grow professionally and never settle for stagnation.

🌟 We’re an Inc. 5000 Honoree! 🌟

Mangone Law Firm is proud to be recognized on the 2025 Inc. 5000 list of America’s fastest-growing private companies! This honor celebrates our team’s resilience, innovation, and dedication to delivering outstanding results for our clients — even in the most challenging times.

When you join Mangone Law Firm, you become part of a thriving, forward-moving team that’s committed to growth, excellence, and making an impact every single day. If you’re driven, proactive, and ready to grow with a company that’s nationally recognized for its success — we invite you to apply and build your career with us!

We’re looking for enthusiastic and talented Sales Coordinator to join our dynamic team!

Requirements

What are we looking for in you?

• Minimum 2 years of experience as a Sales Coordinator in BPO or Sales Call Center
• Bilingual (Spanish / English) – fluent in speaking and writing (B2 level).
• Sales Team Leadership: Proven experience coordinating and motivating sales teams, preferably in remote environments.
• Conversion Management: Track record in implementing strategies to increase lead-to-sales conversion rates.
• Strategic Operational Planning: Designing quarterly goals (Sales Boulders) and managing high-availability schedules.
• Sales Coaching: Execution of daily training programs based on high-performance methodologies, such as Cardone.
• Lead Quality Control: Supervision of the client acquisition flow and prospect classification (Lead Scoring).

Your Key Responsibilities

• Leadership and Coaching: You will execute daily coaching programs and follow-up meetings to motivate the team to exceed their commercial targets.
• Funnel Optimization: You will implement strategies to raise the monthly conversion rate by at least 5 percentage points.
• Lead Quality Oversight: You will ensure that 90% of prospects advancing to consultation are properly qualified, working hand-in-hand with the Marketing team.
• Missed Call Mitigation: You will serve as the "Guardian of the Phone," actively reviewing and mitigating missed calls from potential clients to ensure no one goes unanswered.
• Data Mastery: You will design and present weekly KPI dashboards and quarterly "Sales Boulders" to guide strategic decision-making.

Benefits

What do we offer you?

• A competitive compensation: base payment per hour (10-13USD) plus Incentives (depending on work experience), and hourly rate increase after the first six months, depending on performance.
• Ongoing professional development opportunities for you to strengthen your skills and grow in your career.
• A dynamic and challenging work environment, where your talent will be valued and recognized.
• The opportunity to make a positive impact on people's lives, helping them achieve their dreams of a better life in the United States.
• Paid Time Off after twelve months tenure.